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Lexus of Pembroke Pines
Pembroke Pines, FL
16,801 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,802 reviews
July 03, 2024
Alon Rapoport was very pleasant and easy to work with in making a purchase of a 2024 Lexus ES 350 after my 2021 model was totaled by flood water. He provided transportation to the dealership. He accepted th making a purchase of a 2024 Lexus ES 350 after my 2021 model was totaled by flood water. He provided transportation to the dealership. He accepted the best price offer that I had received online. He was low key and not pushy like some salesmen are. He helped in moving stuff from my damaged car to the new one. He said that I could call anytime with a question. I did leave a message with one question. While I did not get a callback, I figured it out myself! More
by rumrillr
Employees Worked With
July 03, 2024
The team at Lexus of Pembroke Pines is exceptionally friendly . Their group of professionals is truly awesome. I highly recommended to buy a car. friendly . Their group of professionals is truly awesome. I highly recommended to buy a car. More
by leti021982
Employees Worked With
July 03, 2024
Great customer service and excellent negotiation process. Was not lengthy and they were able to work a deal I was happy with. Was not lengthy and they were able to work a deal I was happy with. More
by joedfaeg
Verified CustomerJuly 02, 2024
Quick service and excellent drop off and pick up process with loaner vehicle. Will definitely repeat the process for the next service. with loaner vehicle. Will definitely repeat the process for the next service. More
by MABRAHIEM
July 02, 2024
Adeel was very attentive and informative, and he was able to answer all my questions. This is my third vehicle I have purchased from Adeel. Once you purchase from him, the relationship doesn’t stop there; yo to answer all my questions. This is my third vehicle I have purchased from Adeel. Once you purchase from him, the relationship doesn’t stop there; you can always contact him with any concerns you may have. I highly recommend him. More
by Neziah2121
July 02, 2024
The buying experience was very easy and Hugh was very professional. He did a exceptional job from start to finish. Thank you. professional. He did a exceptional job from start to finish. Thank you. More
by owrighty
Employees Worked With
July 02, 2024
Service was handled quickly, however, this is the second time I request a car wash and it doesn't happen. My care was returned to me as it came. A car wash would have been nice. time I request a car wash and it doesn't happen. My care was returned to me as it came. A car wash would have been nice. More
by T.MARTINEZ327
Employees Worked With
Not sure
July 02, 2024
Great experience all throughout. My product specialist was Khalid, this was my second time having him help me and I will continue to come back to him, he is great. The finance specia My product specialist was Khalid, this was my second time having him help me and I will continue to come back to him, he is great. The finance specialist was Steve and he was also great. The staff shows sincerely and value to the customers. While waiting in the lobby, every single person that passed by confirmed if I was being helped yet. Love this location and this brand. Only downside was the insurance at the end (Rep was E. Luis) but I did not let it affect the rating since this is a third party vendor. More
by RO
July 01, 2024
Other luxury dealers make the process smooth to drop off the vehicle I had to wait 30 minutes just to sign a waiver and leave the vehicle for an oil change Upon pickup seems the courtesy wash was done t the vehicle I had to wait 30 minutes just to sign a waiver and leave the vehicle for an oil change Upon pickup seems the courtesy wash was done to one side of the vehicle When I pointed it out to the lady that drove it back to me she was annoyed by my remark and left me taking by myself No biggie just lack of efficiency courtesy and customer service More
by MAMF1606
Employees Worked With
Don’t know name
July 01, 2024
Erik helped me lease my car and then buy out my lease. The buying out was done over the phone and online. The whole process was very smooth and took less than an hour total. Erik was very helpful and kind The buying out was done over the phone and online. The whole process was very smooth and took less than an hour total. Erik was very helpful and kind and made sure that all my questions and concerns were addressed. Thank you very much for your help Erik! More
by Khongor07
Employees Worked With
