Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,801 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,801 reviews

July 01, 2024

Thank you service advisor Sarah for fast informative and responsive interaction. Lexus of pembrokempines would be my first stop for service More

by ivan c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Ivan, we're delighted to hear that Sarah provided you with excellent service at Lexus of Pembroke Pines. Thanks for making us your go-to spot!

July 01, 2024

Always a great experience with Lexus and also Julio. You always feel taken care of . More

by Gonzalez.silvia0696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl in finance
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Gonzalez, it makes our day to see this praise about Julio and Lexus of Pembroke Pines! Thank you for the stellar review. Until next time!

July 01, 2024

This was my first time at Lexus and I was very pleased with the professionalism and time it took. Definitely going back in the future! More

by kathyb129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your first visit was a positive experience at Lexus of Pembroke Pines! We look forward to welcoming you back in the future. Thanks for sharing, Kathy, and enjoy your new ride!

July 01, 2024

Best service and everyone are courteous and helpful. Easy and quick service without any hassle. More

by ssamaroosingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for the stellar review! We're delighted our team could make your Lexus of Pembroke Pines experience a smooth success!

July 01, 2024

Very disappointed with the follow through from start to finish. My check was lost, I did not feel Ronald was as helpful as he was the first time I leased the vehicle from him. Very little communication and More

by RICKUM5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronald Hector
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience. It's concerning to hear about the issues with communication and follow-through, especially regarding your credit score impact. We sincerely apologize for any inconvenience caused and would like to address this matter directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 30, 2024

Honest Professional Very caring Organization Integrity The are quick in getting the deal done Left happy More

by KAUFMANBENJY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank marcello , REINALDO ENRIQUE RIVERA RAMOS
Jul 01, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear you had such a positive experience with our team at Lexus of Pembroke Pines. Thanks for sharing your feedback!

June 30, 2024

Great experience! ! Yomar thank you for finding the best deal for our daughter’s new lexus NX350 More

by giovannyambrosio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you!

June 30, 2024

Excellent work and done in a short period of time. . Excellent service and repair done. More

by MSUAREZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lexus of Pembroke Pines responded

We love to hear it! Thank you for sharing your Lexus of Pembroke Pines experience.

June 30, 2024

I came in without an appointment with a tire problem. My problem was handled quickly and efficiently and I was back at work in no time! More

by AADOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 01, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear that our team at Lexus of Pembroke Pines could quickly and efficiently resolve your tire issue. Thanks for sharing your experience!

June 30, 2024

My service experience was good. They completed the service to my vehicle expeditiously. However, they did not wash my vehicle, as promised. More

by msebanks777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina in the sales department assisted me with the order of a Lexus GX550.
Jul 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. We're glad to hear the service was completed quickly at Lexus of Pembroke Pines, but we apologize for not washing your vehicle as promised. We'll address this with our team to ensure it doesn't happen again in the future!

...
274
...