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Lexus of Pembroke Pines
Pembroke Pines, FL
17,977 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,977 reviews
Verified Customer
November 11, 2024
Dropping and picking up the car went smoothly. The staff of the service department, the cashiers and service rep are very nice. The waiting area at the Cafe is clean and comfortable. The staff of the service department, the cashiers and service rep are very nice. The waiting area at the Cafe is clean and comfortable. More
by DARELI59
Employees Worked With
André Rust
November 11, 2024
A regular service took 3 days to complete when it was supposed to take 3 1/2 hours. I had to call to check on car daily versus someone calling me to provide an update supposed to take 3 1/2 hours. I had to call to check on car daily versus someone calling me to provide an update More
by RPJOSEPH1
Employees Worked With
Service Advisor
November 11, 2024
Tom, is excellent to work with, he makes things simply and easy. This is my fourth car I lease from Tom and will continue to do so. I highly recommend Tom for anyone future purchase or lease, his custome and easy. This is my fourth car I lease from Tom and will continue to do so. I highly recommend Tom for anyone future purchase or lease, his customer service is exceptional and follows up and answer all questions immediately, even on his day off. More
by hmspez
Employees Worked With
November 11, 2024
Sammy was very helpful from the beginning, had a great sales experience, he listen to what I was looking for and delivered the deal without any issues. Definitely will go back next time! Thank you Sammy! sales experience, he listen to what I was looking for and delivered the deal without any issues. Definitely will go back next time! Thank you Sammy! More
by WILLIAMRUEDA
Employees Worked With
November 11, 2024
Hi, My visit was on the 1st of November for warranty service for the windshield seal. After waiting for two hours I was told that I will be called so I can bring the car back since they will need to bri service for the windshield seal. After waiting for two hours I was told that I will be called so I can bring the car back since they will need to bring in a specialist and the repair should take more than a day. It has been 10 days with ZERO communications, I got a sales call last week but when I asked for a status on my repair request I was told will get me an update... no one called me back. I called today 11/11/2024 to be put on hold for more than 15 minutes between the main reception and the service desk then maybe an advisor... At the end of the long wait the call went to a voicemail and I left a VM and I have yet to hear form anyone. I did not mind the wait for 10 days but I would have appreciate the communication and status on when will the repair take place. I would appreciate if this can be looked at so I can get the car fixed and move on. More
by Ziad1969
Employees Worked With
November 11, 2024
I have had Jose Amaro as my service advisor since my first Lexus purchased at Lexus of Pines. I am now in Lexus #5 and will always continue to only have Jose manage the service on my vehicles due to th first Lexus purchased at Lexus of Pines. I am now in Lexus #5 and will always continue to only have Jose manage the service on my vehicles due to the built up trust and professionalism he exudes. More
by CHRISTOPHERKRAUSE
Employees Worked With
Jose Amaro
November 11, 2024
Everything from start to finish was seamless. We weren’t there for a long drawn out period. Edgar was knowledgeable and the finance manager got things done quickly. Never had such a competent tea We weren’t there for a long drawn out period. Edgar was knowledgeable and the finance manager got things done quickly. Never had such a competent team. More
by CALVENV.WRIGHT
November 10, 2024
I received Very courteous, knowledgeable, and friendly experience. I received a detailed explanation of the service experience. I received a detailed explanation of the service More
by CHERYLTHAMES11
Employees Worked With
November 10, 2024
Dry prompt, good service, excellent communication and attention to details. Good work , service. Pleasant atmosphere attention to details. Good work , service. Pleasant atmosphere More
by zfishberg
Employees Worked With
