Lexus of Pembroke Pines

Great dealership. Always a pleasure irking with Jeff in the service department. Always has excellent customer service. Always a pleasure irking with Jeff in the service department. Always has excellent customer service. More

Sarah of Lexus of Pembroke Pine was very informative and always kept me informed. I am totally satisfied with her service and she is highly recommended! always kept me informed. I am totally satisfied with her service and she is highly recommended! More

Very happy with the services received at Lexus Pembroke Pines specially Mike Banko we are very please with the way he took care of me and my wife ,we will definitely come back again . Thank you Mike Pines specially Mike Banko we are very please with the way he took care of me and my wife ,we will definitely come back again . Thank you Mike More

One word Osiris Barcelo a service manager is a pure human who understands customer needs and she went above and beyond for me . I owned LS 500 and I really needed a loaner when I drop my car . She make it ha who understands customer needs and she went above and beyond for me . I owned LS 500 and I really needed a loaner when I drop my car . She make it happen when there was none available . I am very thankful to her . Mohammed Muheet More

Lexus of Pembroke Pines has been an exceptional dealership for many years. This is my third vehicle from them. The salesman was very courteous and knowledgeable and made it a good experience. dealership for many years. This is my third vehicle from them. The salesman was very courteous and knowledgeable and made it a good experience. More

La mejor atención sin duda la mejor Verónica siempre busca la menear de que de ayudarte y te vallas con el carro que quieres excelente servicio 100/100 busca la menear de que de ayudarte y te vallas con el carro que quieres excelente servicio 100/100 More

We felt like valued customers. Communication was good and we felt our needs were met. The dealership is undergoing extensive renovations but we felt things were clean and well orga Communication was good and we felt our needs were met. The dealership is undergoing extensive renovations but we felt things were clean and well organized. Their snack bar/restaurant was outstanding and went far beyond what we would expect in a car dealership. More

Otany was amazing, very informative and knowledgeable, he had all the answers to my questions and made my buying process so smooth and nice! Would definitely recommend him to my friends and family members. had all the answers to my questions and made my buying process so smooth and nice! Would definitely recommend him to my friends and family members. More

Had a flaw in the new car I took possession of in end Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alte Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alter at Lexus Pembroke Pines, as the only reason my car went in to be fixed. I finally was given an appointment to bring the car in for the warranty issue on 4/16/24, my advisor was Francisco Bautista. The Paper I received said the car would be ready same day. Heard not update that day, heard no update the next day. 4/18 I called, was on hold for an excessive amount of time and still got nobody to speak to. I called Michele for help. Finally I got a call back on the 18th telling me I could pick my car up. When I picked it up, the warranty repair was not satisfactorily done. There was nobody to speak to so I therefore just left, completely disappointed, as this is my fifth Lexus. More

Kelsey was awesome! She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. More