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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,802 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,802 reviews

April 29, 2024

My experience was professional and the service was quick. The facility was clean and the refreshments were nice. I will continue to use Lexus service for my future needs. Lexus has been a top tier and great More

by Mark S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

Mark, we're glad to know you had a top-tier experience at Lexus of Pembroke Pines. It's great that our team was able to provide quick and professional service for your needs. We look forward to serving you in the future!

April 29, 2024

Friendly, approachable and easy to work with. Kawain had great communicatoon and follow through. Great job! More

by pmrosello
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Kawain and our team at Lexus of Pembroke Pines provided you with great service. Thanks for the positive feedback!

April 28, 2024

Outstanding service and really quick! Personal and friendly and he got us out of there reallly fast More

by cwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoesin
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

April 28, 2024

Otany Lantigua was very courteous , knowledgeable and a great professional. Took the time to explain everything to me. Searched every where to find the color car that I wanted. He delivered exceptional exc More

by tentbald1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferey, Hernandez. Finance department Miss. Gema
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had such a positive experience with Otany at Lexus of Pembroke Pines! It's great to see how much his knowledge and professionalism stood out. We'll be sure to pass along your kind words, thank you for the review!

April 28, 2024

Always excellent service from everyone, competitive prices, professional service and the certainty of original parts with your warranty, thank you Lexus More

by MARCIOCORDOBA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José amaro
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you've consistently received excellent service at Lexus of Pembroke Pines. We appreciate your trust in us!

April 28, 2024

Love my Service Adviser - Sebastian and timely service while I wait for my car. Always good to have someone that is familiar with car. More

by ultratall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian- Service Adviser
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Sebastian and our team at Lexus of Pembroke Pines have been able to provide you with timely service. It's always great when a familiar face can make the process smoother! Thanks for your review.

April 27, 2024

Israel Rigaud is absolutely the BEST. He truly enhanced my experience there at LEXUS PP. He found me the best deal for my new 2024 RX350 that I left very happy with my decision when I lef More

by Queen G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Israel and Dayron provided you with such a memorable experience at Lexus of Pembroke Pines. We'll be sure to pass along your kind words, as we agree they are truly an asset! Enjoy the ride in your new 2024 RX350!

April 27, 2024

The service center charged me for services that were never completed. I paid for new tires, wheel alignment and balance. I was told the work was completed paid for the service and when I got my car back More

by syreeta.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Mejia
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Syreeta, I'm really sorry to learn about your experience. This is not the kind of service we aim to provide and it's concerning that you've been charged for work that wasn't completed. We take this seriously and would like a chance to rectify the situation. Please reach out so we can discuss further details directly with you - Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 27, 2024

Juan Correa is best adviser he help me out with my car service . I will recommend him. More

by BATOOLALI.2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun correa
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Juan provided excellent service. Thanks for choosing Lexus of Pembroke Pines!

April 27, 2024

Great service and communication by Jose. I would recommend my family and friends to see him at the Pines location. More

by MARIOMMURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 29, 2024 -

Lexus of Pembroke Pines responded

Mario, it's great to know that Jose provided you with excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to assisting your family and friends in the future!

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