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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,790 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,790 reviews

April 20, 2024

Luke helped me get the blue IS 350 f sport and I was able to get tints thrown into the lease, from hotneil and supervisor. Totally satisfied and happy! Thank you More

by drschleter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hotneil, Luke Alberts
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a satisfying experience with our team at Lexus of Pembroke Pines! Enjoy your new blue IS 350 F Sport and those tints. Thanks for the review!

April 20, 2024

A great dealership that made sure I got a great deal with my difficult trade in (due to the negative equity). Everyone I interacted with was really friendly and professional and I never felt like I was being More

by dnlaurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lorenzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience at Lexus of Pembroke Pines and that Moez was able to help secure a fantastic deal for your new Lexus NX 250. Enjoy the ride!

April 20, 2024

Efrain was very professional, negotiated with management on our behalf to get a fair price on the 2024 Lexus ES 300h. We love the car and appreciate his customer service. More

by ellen.albano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

Ellen, we're delighted to know Efrain was able to assist you in finding your new Lexus ES 300h at a fair price. We hope you continue loving the car and thank you for choosing Lexus of Pembroke Pines!

April 20, 2024

I’ve been going to this dealership for over 6 years, never had an issue until yesterday. Art Armani was extremely rude, it was such an unpleasant interaction that I had to request another finance employ More

by kiara1494
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Kiara, I'm sorry to read about your recent experience. It's always our goal to provide excellent customer service, and it sounds like we fell short during your last visit. We'd appreciate the opportunity to make things right for you - please feel free to reach out directly so we can discuss this further. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 20, 2024

Lexus of Pembroke Pines always does a great job. Their service personnel are knowledgeable and helpful. More

by davidmlong1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

David, we're delighted to know you had a great experience with our service team at Lexus of Pembroke Pines. Thanks for the positive feedback!

April 20, 2024

very good Customer Service experience, Andres was very courteous and professional. Kept me informed on the service and waiting time, More

by Ekocijanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that you had a great customer service experience with Andres at Lexus of Pembroke Pines. We appreciate your feedback and look forward to serving you again in the future!

April 20, 2024

Very professional experience. Fast and very well done job. Jose Amaro is always the best. More

by carlos.villazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

Carlos, we are glad to hear that Jose has provided excellent service. Thanks for choosing Lexus of Pembroke Pines for your automotive needs.

April 20, 2024

Place and amazing staff, everything time I went there ethy always put smile in My face More

by terminuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope you have a lovely day!

April 20, 2024

Excellent service. Hugh Jackson was very professional and courteous. Looking forward to recommend family and friends as well! More

by chambersjodyann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

It's great to know that Hugh provided you with excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to serving your family and friends in the future!

April 20, 2024

Smooth and painless car purchase. Negotiated with Julio before I arrived at the dealership in the most professional manner. Julio acknowledge my needs in a very professional manner an More

by Rchavez601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Pembroke Pines responded

It's great to know that your experience with Julio at Lexus of Pembroke Pines was smooth and professional. We appreciate the recommendation! Enjoy your new car!

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