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Lexus of Pembroke Pines
Pembroke Pines, FL
16,763 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,763 reviews
January 22, 2024
Excellent, everyone was extremely courteous, kind and helpful. Mike Banko is the best salesperson ever! Mike made this the best and easiest car buying experience I have ever had. helpful. Mike Banko is the best salesperson ever! Mike made this the best and easiest car buying experience I have ever had. More
by smiles1
Verified CustomerEmployees Worked With
January 22, 2024
Alon was great very knowledgeable regarding the vehicle we wanted to purchase. He was very professional so was everyone at the dealer we wanted to purchase. He was very professional so was everyone at the dealer More
by raymondmosquera
Employees Worked With
January 22, 2024
DEALER GENERAL SERVICE IS GREAT, CUSTOMER SERVICE IS REMARKABLE WHEN YOU COMPARE IT WITH YOUR COMPETENCE. MY CUSTOMER SERVICE (JOSE AMARO) IS ONE OF THE BEST REMARKABLE WHEN YOU COMPARE IT WITH YOUR COMPETENCE. MY CUSTOMER SERVICE (JOSE AMARO) IS ONE OF THE BEST More
by ENRMIA
January 22, 2024
As always, the service department at Lexus Of Pembroke Pines was outstanding. The staff are always very professional and courteous. Jeffrey is an outstanding service advisor and always puts my needs firs Pines was outstanding. The staff are always very professional and courteous. Jeffrey is an outstanding service advisor and always puts my needs first. I highly recommend this dealership. More
by Stanleez
Employees Worked With
Jeffrey
January 22, 2024
Came for a baterry replacement also asked to get my sensors checked. Was advise that it would take up to 1 and half hour. Decided to stay and wait. 3 hours later when I went to check the status car wa sensors checked. Was advise that it would take up to 1 and half hour. Decided to stay and wait. 3 hours later when I went to check the status car was not ready. Another 30 minutes passed by and finally I’ve received the car. Guess what? Andres Gutierrez the service advisor never requested to the sensors to be checked. Finally spoke with Jose the Service Manager and he offered a loaner. I’ve never received a call back saying may car was ready till I’ve decided to call today and I found out it was. Came to pick it up and I’m waiting for 45 minutes since they cant locate my car. Try to speak with service manager and he’s not available More
by thiago.viceNtepro
Employees Worked With
Andres gutierrez
January 22, 2024
Sammy was extremely helpful and made the purchase process very friendly and very important it was very timely! We are on our 3rd Lexus, if the day comes that we get a 4th then we will call Sammy! very friendly and very important it was very timely! We are on our 3rd Lexus, if the day comes that we get a 4th then we will call Sammy! More
by ccaps97
Employees Worked With
January 22, 2024
Michele was great, however when I went to pick up the car I had to wait almost 2 hours to see finance. Furthermore than another 40 to see insurance. Very disappointing and made my experience retrieving the c I had to wait almost 2 hours to see finance. Furthermore than another 40 to see insurance. Very disappointing and made my experience retrieving the car unenjoyable. This should not reflect Michele or Gabriel’s efforts but more on the dealership and systems as a whole. More
by JASONPSALSTEIN
Employees Worked With
