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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,810 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,810 reviews

September 30, 2023

Amazing . Everything was done in a timely manne. Car was super clean and smelling great I More

by jphilogene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! It's great to read that your service visit went smoothly. Until next time!

September 29, 2023

The staff was friendly, helpful, and efficient. Plus, my car was ready in no time. More

by jamilamckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in service
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are happy to see this wonderful feedback! Thank you, Jamila.

September 29, 2023

I had a great experience, i will refer family and friends this will be my second time leasing a vehicle from Lexus of Pembroke Pines, very satisfied customer. Jose, my service consultant also made my visi More

by WILSOND1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : front desk receptionist, very helpful
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had a great experience with us at Lexus of Pembroke Pines! It's wonderful that Jose was able to make your visit outstanding. We look forward to serving any friends or family you refer our way, and thank you for choosing us again for your lease!

September 29, 2023

Melissa was very friendly an punctual; for my appointment. Great dealer! an excellent staff they always pass my expectations! More

by gloria.ocque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa at service dept
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Melissa and our team at Lexus of Pembroke Pines were able to exceed your expectations, Gloria! Thanks for the positive feedback — we appreciate it. Safe travels!

September 29, 2023

Not helpful l. Long wait. No food or snacks provided. Argument regarding why I came in. More

by CUTLERLANDSMAN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff in service
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Oct 11, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to hear about your recent experience. This isn't what we want for our guests and, if you're willing, I would like to see if there is anything that I can do to help. Please reach out to me when you have the chance so we can talk this through. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 29, 2023

I liked the personal, special thanks to Mikhail sales manager. It was very comfortable, to buy a new Lexus. More

by edgarsever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

Edgar, we're glad to know you had a stellar experience purchasing your new Lexus with Mikhail and our team at Lexus of Pembroke Pines. Thanks for the review!

September 29, 2023

Awesome service as is customary! Your service experience is the main reason I bought a Lexus. More

by utonbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a rave review! We are delighted to have earned your five stars and look forward to your next visit.

September 29, 2023

Andres was punctual for the appointment, I found him to be courteous, knowledgeable and ver helpful More

by MLAUDADIO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres at Service
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Oct 02, 2023 -

Lexus of Pembroke Pines responded

We're elated that Andres delivered timely, informative, and professional service! Thank you for supporting Lexus of Pembroke Pines with a 5-star review!

September 29, 2023

They provide me with a loaner without asking and the service wasnof quality. Advisor Andres is very communicative and efficient. More

by rmartucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that our team at Lexus of Pembroke Pines was able to provide you with a loaner and quality service. Thanks for recognizing Andres' efforts! We appreciate your feedback.

September 29, 2023

Efraín was both pleasant to deal with and patient with answering my questions. Easy to do business with. More

by tonichia
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Lexus of Pembroke Pines responded

We're glad to know Efraín was able to assist you and answer all your questions at Lexus of Pembroke Pines. Thanks for choosing us, we appreciate the positive feedback!

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