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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,843 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,844 reviews

August 30, 2023

Good service provided by Lexus experts. Thanks for always taking great care of our cars. More

by vikyta_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Lexus of Pembroke Pines responded

It's our pleasure to assist you! Thanks for being a Lexus of Pembroke Pines customer!

August 30, 2023

Quick service and quality service. I appreciate how efficient and polite you were with my service. Thank you. More

by DANSY CADET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie King
Aug 30, 2023 -

Lexus of Pembroke Pines responded

Dansy, we're glad to know you had such a positive experience with our service team here at Lexus of Pembroke Pines. We appreciate your kind words about our efficiency and politeness! Safe travels down the road!

August 30, 2023

Service was very professional and friendly. They are very focused on providing a great service experience. More

by KLEINMANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 30, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a professional and friendly service experience at Lexus of Pembroke Pines. We appreciate your kind words and wish you safe travels ahead!

August 30, 2023

Melissa is always professional, kind and very knowledgeable. I’m always treated with respect and courtesy. More

by GLMIRABAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Aug 30, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Melissa has been able to provide you with such a positive experience at Lexus of Pembroke Pines. Thanks for your kind words, we look forward to seeing you next time!

August 30, 2023

Lexus of Pembroke Pines is very welcoming, from the sales persons to the the technicians! You would think over time people would naturally forget about you. That's not the case with Reggie King, one of the b More

by BARNES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie King
Aug 30, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Reggie and the rest of our team at Lexus of Pembroke Pines have consistently provided you with excellent service. It's wonderful to see how much his dedication, patience, and professionalism stand out in your experience. We appreciate your support over the years and will be sure to pass along your kind words.

August 30, 2023

Great personalized service. They took excellent care of my vehicle.. Highly recommend service representative Jose Amaro. More

by altheabuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Aug 30, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a great experience with our service representative, Jose! Thanks for recommending us and we look forward to seeing you again at Lexus of Pembroke Pines. Safe travels down the road!

August 30, 2023

Service was too slow and never on time. It took more than a month for a simple repair. Very unprofessional communication. More

by alejomoralesmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : from the body shop
Sep 11, 2023 -

Lexus of Pembroke Pines responded

We're sorry to read about your experience. It's our goal to provide timely and professional service, so it's disappointing that we didn't meet those expectations in this case. We'd like the opportunity to make things right for you - please reach out at your earliest convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

August 30, 2023

Great buying experience. Aaron is very nice and patient. It was a pleasure a pleasure working with him. Thank you everyone 💓 More

by JUCALIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Aaron and our team at Lexus of Pembroke Pines made your buying experience a great one. Thank you for sharing with us and enjoy the ride!

August 30, 2023

After getting two flat tires. I was very pleasantly surprised to get a call on Sunday from Sebastian. He was very proactive, friendly, and professional. I was very happy to get More

by Cjorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian.
Aug 30, 2023 -

Lexus of Pembroke Pines responded

We're glad to know Sebastian was able to assist you promptly and professionally at Lexus of Pembroke Pines. We appreciate your feedback and hope the rest of your travels go smoothly!

August 29, 2023

For someone who wasn’t looking to buy a car, I ended up walking out with a new car. Adeel and Andrew made the process smooth and painless (which I feared wouldn’t be possible). I appreciate the two of them More

by Peter Chery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Lexus of Pembroke Pines responded

Peter, it's great to know that Adeel and Andrew were able to make your car buying experience at Lexus of Pembroke Pines smooth and painless. We appreciate you taking the time to share this positive feedback!

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