Lexus of Pembroke Pines

Customer service has been great with communication and updates. Patricia, is very thorough with her messages and has been letting me know on a weekly basis the status of my car repair. I gave a 4 instea updates. Patricia, is very thorough with her messages and has been letting me know on a weekly basis the status of my car repair. I gave a 4 instead of 5 because of the amount of time it has taken for a part to arrive...just a delay in parts being shipped or maybe parts are backordered? More

Thank you for taking care of out Lexus and always there to assist as a situation may change. to assist as a situation may change. More

El equipo entero fue muy amable, desde que recibieron el auto hasta que me fui. El servicio fue bastante rápido y eficiente. auto hasta que me fui. El servicio fue bastante rápido y eficiente. More

Thank you Jose Amaro for your excellent customer service! I also want to compliment the crew that does the intake of the service vehicles and brings your car back after service is complete. Your hard work I also want to compliment the crew that does the intake of the service vehicles and brings your car back after service is complete. Your hard work needs to be acknowledged too! More

I received great service! The advisor was professional and courteous, set expectations, and followed through. The advisor was professional and courteous, set expectations, and followed through. More

Chris gave me great info and went above and beyond for me! I got a great car and a great deal he also sat with me in the car explaining everything to me about my new vehicle. I must tell what sets him apa me! I got a great car and a great deal he also sat with me in the car explaining everything to me about my new vehicle. I must tell what sets him apart from the rest. I left the dealer lot and at the first traffic light was rear ended!! I called Chris and he showed up and waited with me helped me talking to the police and gave me support even asked me to text when I got home which is almost two hours away!! This is the kind of service and genuine compassion rarely seen in todays world . 5 stars isn't enough, he is an oustanding salesperson and wonderful human being. Thank you Chris I highly recommend you and Lexus of Pembrook pines More

Good efficient excelente on time kindness patiently confortable caring nice waiting room nice attention at the cafeteria confortable caring nice waiting room nice attention at the cafeteria More

Otany is such a great partner to me when I was getting my car. He made my husband and I feel so relaxed. I was worried because I had Frank all these years and I was hope he would be just like frank (a great car. He made my husband and I feel so relaxed. I was worried because I had Frank all these years and I was hope he would be just like frank (a great partner). He is a keeper. Rate him a 20 out of 10. More

Fred and Moaz are amazing! I have bought multiple cars from this dealership and they always take care of me. I am very picky with the cars that I purchase and Fred comes throu I have bought multiple cars from this dealership and they always take care of me. I am very picky with the cars that I purchase and Fred comes through EVERYTIME and finds me the perfect one! More

Clean. Very friendly. Made my car buying experience painless and fairly easy. I didn't have to wait for hours to pass by. Very friendly. Made my car buying experience painless and fairly easy. I didn't have to wait for hours to pass by. More