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Lexus of Pembroke Pines
Pembroke Pines, FL
16,601 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,601 reviews
July 17, 2023
Lexus of Pembroke Pines is a great dealership with a fantastic staff and an ample selection of vehicles to satisfy all tastes ! fantastic staff and an ample selection of vehicles to satisfy all tastes ! More
by SERRANOLIVEMUSIC
Verified Customer
July 17, 2023
I recently purchased my second Lexus at Lexus of Pembroke Pines. Andres Vergara was excellent and very attentive and always followed up in a timely matter. On the day of purchase, Andres took his time to exp Pines. Andres Vergara was excellent and very attentive and always followed up in a timely matter. On the day of purchase, Andres took his time to explain the features of the car and showed me how to use the Lexus App on my phone. I always recommend Lexus of Pembroke Pines to all of my friends, family, and coworkers. More
by iri
Employees Worked With
July 17, 2023
John is always so helpful and straight to the point! Not to mention he is one of the only service advisors that actual makes me feel comfortable, as a female, walking into a car dealership surrounded by Not to mention he is one of the only service advisors that actual makes me feel comfortable, as a female, walking into a car dealership surrounded by hundreds of men. More
by LAILANICKOL
Employees Worked With
John
July 17, 2023
Alex is always kind, knowledgeable and helpful. I only go to him when i’m in the market for a new Lexus. In fact, he has helped me with my last four leases! I trust what he says and that’s BIG in c I only go to him when i’m in the market for a new Lexus. In fact, he has helped me with my last four leases! I trust what he says and that’s BIG in car sales! More
by SB
Employees Worked With
July 17, 2023
Jeffrey does a good job once you are able to track him down. It would be great if pickup scheduling for the cars could be automated via the web portal. down. It would be great if pickup scheduling for the cars could be automated via the web portal. More
by Jay
Employees Worked With
Jeffrey Hernandez
July 17, 2023
Really bad customer service skills, will not return to this desler, after Treatment from Ottany this desler, after Treatment from Ottany More
by JBARRIOS1
Employees Worked With
July 17, 2023
I bought a Lexus 2019 last year and I have had nothing but trouble with this dealership. When I got the car within 1 month the battery died, why wasn't checked before putting it for sale. Next, I can neve but trouble with this dealership. When I got the car within 1 month the battery died, why wasn't checked before putting it for sale. Next, I can never get a car loaner, I had to visit the dealer 2x on the same issue that was supposed to be fixed. Also the sales dept. doesn't listen, I want to upgrade but trying to deal with the sales dept isn't worth my time. More
by SIDJ
July 17, 2023
Very proactive individual . Julio was on top of every aspect of the transaction , from where and when my SUV would arrive from the ship all the way to the delivery of the vehicl Julio was on top of every aspect of the transaction , from where and when my SUV would arrive from the ship all the way to the delivery of the vehicle to my home More
by vivianchocron
July 17, 2023
Courteous and professional, they were able to find the vehicle I wanted and delivered as promised. vehicle I wanted and delivered as promised. More
by alicia1227
