Lexus of Pembroke Pines

Took longer than expected. Service was average, lack of customer priority; if your office is a 30 second walk from the waiting area, it isn't too much to ask for to come get th Service was average, lack of customer priority; if your office is a 30 second walk from the waiting area, it isn't too much to ask for to come get the client in person. It's a luxury brand and maintenance at the dealership has a luxury price, this entails a luxury experience/treatment. If you can't be bothered to walk 50 feet across a shaded courtyard to come get a client and tell them their vehicle is ready, I can't be bothered to come back. In short, save your money and get your maintenance done somewhere with regular service and regular prices since that's what you're getting here for a premium price. More

Outstanding customer service and very nice Salesman and Manager. They worked very hard to get the best deal. Manager. They worked very hard to get the best deal. More

servicio regular, mucha demora, no me siento cliente de un auto de alta gama y menos por lo que pago cada mes. siento q la atencion y el servicio de Lexus Pembroke Pines se a desmejorado mucho. te dicen qu un auto de alta gama y menos por lo que pago cada mes. siento q la atencion y el servicio de Lexus Pembroke Pines se a desmejorado mucho. te dicen que alrededor de una hora el mantenimiento y las dos ultimas veces han sido 2 horas y 20 minutos. cada ves peor. More

I never been so comfortable & pleased with the attention I received,pleasant & attentive for my concerns,all my questions answered professionally,my friends will know!! I received,pleasant & attentive for my concerns,all my questions answered professionally,my friends will know!! More

very good services and very Friendly customers services. hope they doing well every time when I go there hope they doing well every time when I go there More

Easy check in and check out. Service has always been excellent and usually fast for routine service. Service has always been excellent and usually fast for routine service. More

Marvens and Darren were very professional and accommodating though the whole process and did everything to make it easier to to lease the car. They delivered it and helped set it up. accommodating though the whole process and did everything to make it easier to to lease the car. They delivered it and helped set it up. More

John is the best! !! He’s been my service advisor for several years now. Not only is he knowledgeable and friendly, but truly cares about his clients and making sure th !! He’s been my service advisor for several years now. Not only is he knowledgeable and friendly, but truly cares about his clients and making sure their car is smoothly. Thank you, John! More

service and repair was excellent… but it was very delay, 17 days for deliver finish 17 days for deliver finish More

Andres Vergara is one of the most professional people I have ever met. He is patient, trustworthy, and he knows his products well. He is an excellent person, if you are searching for someone who is not onl have ever met. He is patient, trustworthy, and he knows his products well. He is an excellent person, if you are searching for someone who is not only "selling" a car to you, but is also there to help and assist your every need Andrés is the person you are looking for. More