Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,603 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,604 reviews

July 17, 2023

I bought a Lexus 2019 last year and I have had nothing but trouble with this dealership. When I got the car within 1 month the battery died, why wasn't checked before putting it for sale. Next, I can neve More

by SIDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Whitmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Lexus of Pembroke Pines responded

I am so sorry to hear that you are having trouble with your vehicle and that your visits have not gone as hoped. We strive to provide high-quality products as well as excellent service and it's disappointing that we have fallen short of your expectations. I would like to step in and address your comments directly. Please reach out to me at your earliest convenience so we can discuss this further. Thank you, Lourdes Carvelli - Customer Relations Manager - 954-443-2102

July 17, 2023

Very proactive individual . Julio was on top of every aspect of the transaction , from where and when my SUV would arrive from the ship all the way to the delivery of the vehicl More

by vivianchocron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Vivian, we're so glad to hear that Julio provided you with such attentive service throughout your transaction. Thank you for choosing Lexus of Pembroke Pines! Enjoy your new SUV!

July 17, 2023

Courteous and professional, they were able to find the vehicle I wanted and delivered as promised. More

by alicia1227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you, Alicia, for leaving Lexus of Pembroke Pines a five-star review! We are so glad our team delivered a great experience. Congrats on the new ride!

July 16, 2023

I recently brought my car for service to Lexus of Pembroke Pines. Everything was done expertly, and in a timely fashion. More

by EMILIOJFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lourdes Carvelli
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for reviewing Lexus of Pembroke Pines! Until next time, safe driving!

July 16, 2023

Excellent customer service and knowledgeable staff. Efficient service and attention to detail. I will continue to frequent this location. More

by dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for the positive review! We're glad to hear that our team at Lexus of Pembroke Pines provided excellent customer service and attention to detail. We appreciate your continued support and look forward to serving you again in the future! Take care!

July 16, 2023

Phenomenal Sales Representative! ! Edgar Chaparro is a wonderful salesman who has the golden touch to make sure all of your car buying needs are met. He is considerate and thoughtf More

by Mrs. Walker
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Mrs. Walker, thank you for the glowing review of Edgar at Lexus of Pembroke Pines! We're so glad to hear that he provided you with a phenomenal sales experience and listened to your needs to ensure you were comfortable and well taken care of. Your recommendation means a lot to us! Drive safely and enjoy your new vehicle!

July 16, 2023

Very good service blah blah blahmmm mmm mmm mmm mmm mmm mmm mmm this is annoying More

by JLEVY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan very nice
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave Lexus of Pembroke Pines a review! We're so grateful for your five stars. Have a wonderful day!

July 16, 2023

Knowledgeable courteous timely helpful and will educate on the car you are purchasing will recommend this place to family and friends More

by qualitysuppse27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review! We're glad to hear that our team at Lexus of Pembroke Pines provided you with knowledgeable and helpful service. We appreciate your recommendation, and we hope to see you again in the future! Safe travels!

July 16, 2023

Lorena made the process easy and simple. She listened to my needs and delivered exactly what I needed. More

by velross45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rubenstein
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We're glad to hear that Lorena provided excellent service and met your needs. We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

July 16, 2023

Great place, Julio Arango very kindly and professional person, I’ll recommended to another people.. More

by ENRIQUEZADA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for reviewing Julio and Lexus of Pembroke Pines! We truly appreciate your feedback!

1
...
570
571
572
...
1661