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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,801 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,801 reviews

July 22, 2023

Excellent customer service and excellent staff (Zee) excellent product specialist , awesome job, great on time service More

by yaniab94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Lexus of Pembroke Pines responded

Thank you for the excellent review! We're glad to hear that our staff, especially Zee, provided you with great customer service. We appreciate your kind words and hope to see you again at Lexus of Pembroke Pines!

July 22, 2023

Always a great experience with the dealership. Jeff is very professional and considerate of my time More

by vbonitto69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Jul 24, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking your loyal business to Lexus of Pembroke Pines. Jeff will appreciate the shoutout!

July 21, 2023

Nathan was very patient and friendly with us, explaining the new features in the vehicles and answering our questions. He was also very helpful with helping us secure a price that we wanted. Great service! More

by VH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience at Lexus of Pembroke Pines! We're glad to hear that Nathan provided patient and friendly service, helping you understand the new features and answering your questions. We appreciate your kind words and hope to see you again in the future!

July 21, 2023

Very professional service from the moment you drive in to the moment you drive out. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Jul 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your business and hope to see you back at Lexus of Pembroke Pines!

July 21, 2023

Sammy made everything easy and guided me thru my purchase with professionalism and knowledge and courtesy More

by FNNVIDAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Hidalgo-Gato
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review! We're glad to hear that Sammy provided you with a smooth and professional purchasing experience. We appreciate your kind words and hope to see you back again at Lexus of Pembroke Pines!

July 21, 2023

The dealership was a little busy for Saturday, but we had an appointment for 12:00am and we there a little early . I was disappointed because it almost took 3 hours for an oil change and check some fluids. I More

by roman0165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Correa
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Aug 02, 2023 -

Lexus of Pembroke Pines responded

Roman, we apologize for the inconvenience and delay you experienced during your visit. We strive to provide efficient and attentive service, and it's disappointing that we fell short of your expectations. We appreciate your feedback regarding our timing and oversight in resetting your dashboard as it will help us make improvements for all our customers in the future. If there's anything else you'd like to add, please don't hesitate to reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

July 21, 2023

I got my car quicker than promised. Did not wait the two hours I was told. More

by loewep_dl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Jul 21, 2023 -

Lexus of Pembroke Pines responded

We are happy to hear your services were completed on time! Thank you for stopping in and leaving Lexus of Pembroke Pines a five-star review.

July 21, 2023

Even though I didn’t have the appointment they provided me the service. I appreciate that very much. More

by MABAIG1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Amaro
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Jul 24, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review of Lexus of Pembroke Pines! It was a pleasure assisting you with your vehicle. Take care, and drive safely!

July 21, 2023

Juan Correa is an excellent advisor. He is responsive and attentive. It’s has great customer service skills and above all is knowledgeable . More

by yccastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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Jul 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback about Juan and hope to see you again at Lexus of Pembroke Pines!

July 21, 2023

Juan made my service experience one like no other. Thank you for going above and beyond. Lexus service rocks! More

by Sunshinebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Report | Print
Jul 21, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that Juan provided you with exceptional service! Thank you for choosing Lexus of Pembroke Pines and taking the time to share your positive experience. We appreciate your kind words and hope to see you again soon!

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