Lexus of Pembroke Pines

Pleased that the dealership supports the Costco Auto Program. Very pleased with the very quick response after I sent in the request. Purchased a new ES 300h and was happy that the color we wanted was a Program. Very pleased with the very quick response after I sent in the request. Purchased a new ES 300h and was happy that the color we wanted was available. Darren was a pleasure to work with. More

I would recommend it id Darren is still there, After coming in and passing several sales people only Darren acknowledged me coming in and passing several sales people only Darren acknowledged me More

Everyone was excellent from start to finish! Great buying experience. Thank you, will be recommending. Great buying experience. Thank you, will be recommending. More

The service associate who helped me was awesome. He communicated excellent with me during the process. He communicated excellent with me during the process. More

Inadequate parking for customers, wasn’t greeted or approached by anyone to ask if I needed help, I had to request to someone that was outside on a smoke break to call a sales rep to help me and then Z approached by anyone to ask if I needed help, I had to request to someone that was outside on a smoke break to call a sales rep to help me and then ZEE came. More

Kelsey and Darren accommodate my needs. Kelsey find the car that I want did all the paperwork so when I came Darren finished it smoothly and easily. Your financial department was very effi Kelsey find the car that I want did all the paperwork so when I came Darren finished it smoothly and easily. Your financial department was very efficient and so was the insurance agency. Thank you very much Esther More

I text this to my service manager and never got a response. I wanted to reach out regarding my last service. I'm not one to complain but i was very disappointed. When I arrived it started pouring and response. I wanted to reach out regarding my last service. I'm not one to complain but i was very disappointed. When I arrived it started pouring and understand my car was going to get dirty but the wash was very poor. They usually vaccum it well and it was not done. What has totally surprised me is that someone went thru my personal belongs. There was no need to go thru my center console or glove compartment. The tires lugs are in the trunk and im pretty sure there is a general one used in the garage. There was also sweat marks on the top of the center console and door panel. As for the almost 3 hours of waiting and my car being returned in these conditions its upsetting. I put my trust in Lexus but it's was not a good experience. Hope the next one is not like this. Regards, Rebeca More

I have to say Alex Whitmon was very helpful very knowledgeable and guide me step by step and most of all cared of my concern and needs. Thank you for an amazing experience and very kind. Excel knowledgeable and guide me step by step and most of all cared of my concern and needs. Thank you for an amazing experience and very kind. Excellent Service More

Honest and knows his job. He is a no non-sense kind of a person. If he can do it, he will but if he cannot then he notifies that concern. He is a no non-sense kind of a person. If he can do it, he will but if he cannot then he notifies that concern. More

Dealer is great service advisor John is the best advisor at Lexus I have been going to Pembroke pine now for 15 years will always return for my regular service. at Lexus I have been going to Pembroke pine now for 15 years will always return for my regular service. More