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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,610 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,610 reviews

May 22, 2023

Always professional, timely and thorough. Jeff at the dealership really helped me out with my battery situation super efficiently. 10/10 Service! More

by paguandaschristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff!
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May 23, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback. We're glad to hear that Jeff was professional, timely, and thorough in helping you with your battery issue. We strive to provide consistently excellent service to all of our guests, so if there's anything we can do to improve your experience with us, please don't hesitate to reach out. Thank you!

May 22, 2023

I'm very happy and satisfied with the purchase process. The whole purchase experience was great. It was very simple, easy and fast thanks to Efrain's help. I'm a very satisfied customer :) More

by Albert Ibarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Lexus of Pembroke Pines responded

Albert, thank you for reviewing Lexus of Pembroke Pines! We appreciate your support and will be sure to pass along your appreciation to Efrain. Safe travels!

May 22, 2023

the Service was great and with no issues. nice arrangement on timing and delivery. nice way More

by LILOMOSQUERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 23, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We hope to see you back again at Lexus of Pembroke Pines. Safe travels!

May 22, 2023

Juan was great. Very professional, very friendly, and very knowledgeable. It was a pleasure dealing with him. More

by Marbetan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan but I do not know his last name - in the service dept
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May 23, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Juan delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

May 22, 2023

Great experience with the help of Fred! He was so friendly, patient and knowledgeable! Thank you again Fred! More

by daniellamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Lexus of Pembroke Pines responded

We love hearing about experiences like yours! Our team at Lexus of Pembroke Pines is extremely grateful for the kind words and glowing review. It's wonderful that Fred provided friendly, patient, and knowledgeable assistance during your visit. We hope to serve you again in the future!

May 22, 2023

My sales man Aaron never gave up and found the car I wanted he’s the best More

by miriam.r.perezrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Lexus of Pembroke Pines responded

Miriam, thank you for the review! We appreciate the kind feedback about Aaron and hope to see you again at Lexus of Pembroke Pines. Safe travels!

May 22, 2023

2nd car from Lexus of Pembroke Pines, these guys are the best! Once you join the Lexus family - they treat you like royalty. Make sure you see Marvens! He is knowledgeable about all Lexus vehicles, featur More

by Lamont J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Lexus of Pembroke Pines responded

It's always a pleasure to serve you here at Lexus of Pembroke Pines, Lamont. Thank you for sharing your experience, and it's wonderful to know that Marvens and the team provided such exceptional service. We're grateful for your continued loyalty!

May 21, 2023

Had a really nice rep and everything went great. Looking forward to driving my new and improved lexus More

by NOBHILLRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience, and thrilled that our team at Lexus of Pembroke Pines made everything go smoothly! Thanks for trusting us to ensure your vehicle runs like new. Cheers to happy miles!

May 23, 2023 -

NOBHILLRD responded

Needed new tires and brakes

May 23, 2023 -

NOBHILLRD responded

Everything was great

May 21, 2023

Bought 3 cars previously and in the process of buying the 4th car!! Very happy with Moez as well as the whole buying process. Awesome dealership. More

by AJNOTOJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez Sachedina
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May 23, 2023 -

Lexus of Pembroke Pines responded

We're thrilled you've chosen Lexus of Pembroke Pines for all of your vehicle purchases, and we couldn't be happier to hear that you are in the process of buying a fourth car! Moez is an exceptional member of our team, and we appreciate you highlighting him. It's great to know that the whole buying process was awesome for you. Thank you for your loyalty!

May 21, 2023

Service is good. My vehicle was ready and my service advisor didn’t let me know at all. I had to figure it out in my own. There’s definitely room for improvement. Req More

by DAENYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro B
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May 22, 2023 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to share your experience with us. We're glad to hear that the service was good, but we apologize for any miscommunication from our team. We understand how important it is to be notified when your vehicle is ready, and we will make sure it doesn't happen again in the future. If there is anything else you would like to discuss, please don't hesitate to be in touch. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

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