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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,579 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,579 reviews

February 02, 2023

As far a service is concerned Lexus of Pembroke Farms is amazing and very accommodating More

by RUSSB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Lexus of Pembroke Pines responded

Thank you for trusting the Lexus of Pembroke Pines team to be accommodating and nice to work with. See you again next time!

February 02, 2023

Zee was wonderful in helping us select the right car and ensuring that we are happy with our decision. He spent lots of time going over the numbers and explained everything thoroughly. Thank you for all you More

by Tia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Lexus of Pembroke Pines responded

Zee and the team are always happy to help you out, Tia! Thank you so much for supporting Lexus of Pembroke Pines and congratulations on your new car!

February 02, 2023

Great service, communication was timely. Only issue which is obviously out of their hands was waiting on parts. More

by 187.jose.aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Trujillo
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Feb 02, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for your glowing review, Jose! Our team is always here to help you out!

February 02, 2023

Kelsey was very professional, patient and courteous. She took her time in showing me several cars and always with a smile. More

by Qparis777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Vespe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Menendez
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Feb 03, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that you felt supported by Kelsey. She will appreciate your kind words. Thanks for working with the Lexus of Pembroke Pines team!

February 02, 2023

José was very nice and helpful. I would definitely keep doing my car’s service there More

by MACABIANCARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Lexus of Pembroke Pines responded

It is great to hear that José has earned your loyal business. Thank you for working with the Lexus of Pembroke Pines team.

February 02, 2023

Tom Abrams was a gentleman who knows Lexus. We will continue to deal with you because of him. More

by Nanlew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Lexus of Pembroke Pines responded

Thank you for the kind words and thoughtful review! We are delighted that Tom and our team provided you with top-notch service and we look forward to assisting you next time. -- Lexus of Pembroke Pines Team

Feb 03, 2023 -

Nanlew responded

You certainly will with people like Tom working for you. Being knowledgeable, honest, and fair says it all. Nancy Morganstein

February 02, 2023

Julio is a true professional sales rep. He went above and beyond in negotiations while purchasing a new Lexus. More

by Rchavez601
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Lexus of Pembroke Pines responded

Thank you for your kind words about Julio. We appreciate your business and trust in us to assist here at Lexus of Pembroke Pines. See you again next time, and enjoy the ride!

February 01, 2023

HORRIBLE worst dealership in the US terrible service I only gave a 1 star because you have to More

by ana_haji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not listed
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Feb 02, 2023 -

Lexus of Pembroke Pines responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider giving me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 01, 2023

great service, I showed up without an appointment and they were very fast. Excellent as always, thank you!!!! More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
joseph
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Feb 01, 2023 -

Lexus of Pembroke Pines responded

Alejandro, thank you for the review! We appreciate your support and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

February 01, 2023

Started at a different Lexus dealership but wasn’t feeling it. Really glad I switched gears and came here instead. Valentina was wonderful! I did have a long day but since it was the last day of the m More

by LISATGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Lexus of Pembroke Pines responded

We are delighted to hear that Valentina was wonderful to work with. Thank you for making the trip out to Lexus of Pembroke Pines!

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