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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,538 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,538 reviews

January 18, 2023

The dealership itself was clean and inviting. The office was definitely business but I never had to wait too long and was offered refreshments. Thomas Abrahams really made the process of getting More

by Astridge Kerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Lexus of Pembroke Pines responded

Thomas and the team are thrilled to see your 5-star review, Astridge! It is great to see that your car-buying experience was wonderful and we sincerely appreciate your support of Lexus of Pembroke Pines. Thanks again and congratulations on your new car!

January 18, 2023

Kazi was amazing! He helped me find the right car with zero pressure whatsoever. When it was time to work the numbers he was patient, understanding and super helpful! More

by Alex S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Lexus of Pembroke Pines responded

We're over the moon Kazi demonstrated our commitment to customer service and made your experience a total success! Thank you for choosing Lexus of Pembroke Pines, Alex. Please let us know if there's anything else we can do for you. Take care!

January 17, 2023

Joe who took me in was more than helpful, and great! The main issue I have is my charger was stolen from my car and that right there alone made me give this rating and made me very upset! More

by Ntucker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
January 17, 2023

Was a great a experience overall. Got a loaner no problem kept it longer did not need to put gas in it. More

by johnchenrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 17, 2023 -

Lexus of Pembroke Pines responded

5-star reviews always make our day, John! Thank you so much for supporting Lexus of Pembroke Pines and we'll see you again next time!

January 17, 2023

The whole process was painless and everyone was friendly and ready to help. Thank you. More

by MPERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review, thank you! Have a great day and keep us in mind for any future needs!

January 17, 2023

They are very nice, helpful, courteous. Good service and knowledgeable employees. I recommend highly for service More

by NILDAMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Lexus of Pembroke Pines responded

We're delighted our team has provided welcoming assistance and expertise that's earned Lexus of Pembroke Pines your confidence! Thank you for a stellar review. Drive safe and take care!

January 17, 2023

I have put in 2 phone calls w messages left No one has returned my calls More

by MAUREBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I was traveling from Pa and needed maintenance on my car. I was able to get an appointment the next day and when I dropped my car off, the service was timely and completed within a reasonable time. More

by mjgvaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 16, 2023

Good service, but took way too long to get my car after I was told it was done. Also they didn’t vacuum the car and did a terrible car wash not even sure if it was washed at all. More

by dhornstein62
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped me since the service guy wasn’t there
January 16, 2023

After I got my car back from dealer (it was there for maintenance) nothing got reset as far as indicators in the system. Which leads me to believe that they didn't even do those features that I paid $160 More

by ALEX.KOBELEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
1.0
This rating includes all reviews, with more weight given to recent reviews.
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