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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,050 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your ...
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,050 reviews

March 12, 2023

I have been a client of Lexus of Pembroke Pines for over 10 years. They always make me feel like family, the customer service and attentiveness are always impeccable. Highly recommended More

by ypupo86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

March 12, 2023

Irv Smith is the best to work with when it comes to making any purchases from lexus More

by MIGHTYQUINN247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Irv and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

March 12, 2023

Excellent job with trying to determine what was wrong with my vehicle. I appreciated the transparency and the availability of receiving a loaner vehicle throughout the process. Great service overall! More

by WALESKA30
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

March 12, 2023

Alon was very quick to respond. Very knowledgeable and very pleasant to work with. Highly recommended. More

by Mrymar5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Lexus of Pembroke Pines responded

Thank you for reviewing Alon and Lexus of Pembroke Pines! we appreciate your support!

March 12, 2023

The service was amazing, fast and a really good experience with all personal at lexus More

by LPICHARDORINCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for reviewing Lexus of Pembroke Pines! We hope to assist you again in the future!

March 12, 2023

Julio was customer focused and the dealership had a nice variety of options to choose from. More

by KaliJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Kali, we are so happy to hear that you enjoyed working with Julio! Thank you for reviewing Lexus of Pembroke Pines!

March 11, 2023

Maintenance was handled professionally by Darren, my sales Rep and Branden in delivery to assure car was picked up and returned same day- the little courtesy of backing car into parking space as well a More

by Ourfathersbusiness
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren and Branden
Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Darren, Branden, and the Lexus of Pembroke Pines team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

March 11, 2023

Efrain is a true professional, was able to guide me me the right direction with my trade in. He was very helpful. He made my trade possible and answered all my questions. I definitely recommend him. Thank More

by Jessenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Jessenia, we are thrilled that you had such a positive experience with Efrain! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. Safe travels in your new SUV!

March 11, 2023

I called for two days and left three messages never got a call back. You either don’t have enough employees to service people or you just don’t care More

by dylpee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My service advisor sir is not listed he was terrific the dealership was the problem
Mar 21, 2023 -

Lexus of Pembroke Pines responded

We strive to deliver timely and attentive communication, and I sincerely apologize for any oversight in response. I'd like to step in and offer my assistance directly. Unfortunately, I won't be able to locate your contact information without a full name, so please give me a call and I'll make sure to get back to you as soon as possible. Best, Osiris Barcelo - Service Manager - (954) 443-2332

More
March 11, 2023

Good services, nice customer service, on time, we will return for sure, clean my car More

by flrtrucking05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing this 5-star feedback with the Lexus of Pembroke Pines team. We look forward to assisting you again down the road.

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