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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,855 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,856 reviews

February 02, 2023

José was very nice and helpful. I would definitely keep doing my car’s service there More

by MACABIANCARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Lexus of Pembroke Pines responded

It is great to hear that José has earned your loyal business. Thank you for working with the Lexus of Pembroke Pines team.

February 02, 2023

Tom Abrams was a gentleman who knows Lexus. We will continue to deal with you because of him. More

by Nanlew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Lexus of Pembroke Pines responded

Thank you for the kind words and thoughtful review! We are delighted that Tom and our team provided you with top-notch service and we look forward to assisting you next time. -- Lexus of Pembroke Pines Team

Feb 03, 2023 -

Nanlew responded

You certainly will with people like Tom working for you. Being knowledgeable, honest, and fair says it all. Nancy Morganstein

February 02, 2023

Julio is a true professional sales rep. He went above and beyond in negotiations while purchasing a new Lexus. More

by Rchavez601
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Lexus of Pembroke Pines responded

Thank you for your kind words about Julio. We appreciate your business and trust in us to assist here at Lexus of Pembroke Pines. See you again next time, and enjoy the ride!

February 02, 2023

Zee was wonderful in helping us select the right car and ensuring that we are happy with our decision. He spent lots of time going over the numbers and explained everything thoroughly. Thank you for all you More

by Tia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Lexus of Pembroke Pines responded

Zee and the team are always happy to help you out, Tia! Thank you so much for supporting Lexus of Pembroke Pines and congratulations on your new car!

February 01, 2023

Started at a different Lexus dealership but wasn’t feeling it. Really glad I switched gears and came here instead. Valentina was wonderful! I did have a long day but since it was the last day of the m More

by LISATGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Lexus of Pembroke Pines responded

We are delighted to hear that Valentina was wonderful to work with. Thank you for making the trip out to Lexus of Pembroke Pines!

February 01, 2023

great service, I showed up without an appointment and they were very fast. Excellent as always, thank you!!!! More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
joseph
Feb 01, 2023 -

Lexus of Pembroke Pines responded

Alejandro, thank you for the review! We appreciate your support and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

February 01, 2023

this is the second vehicle i have purchased from this dealership, both were purchased with the help of Amed Rodriguez! Excellent salesman and an asset to your dealership without doubt More

by SEAVEY2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Lexus of Pembroke Pines responded

Thanks for this great review of Lexus of Pembroke Pines! Amed will appreciate the shoutout. We are glad to have your trust and loyal business.

February 01, 2023

Thankfully, I was able to get in contact with my sales professional. Who intern connected me immediately with the service manager, in order to secure loner vehicle. The service team was friendly and hel More

by ANDERSONKLROBIN
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Camara
Mar 07, 2023 -

Lexus of Pembroke Pines responded

We are happy that we could provide you with friendly, attentive service, as well as a loaner vehicle. Thank you for your business and your feedback, and please let us know if there is anything else we can do to improve your 3-star rating. - Osiris Barcelo - Service Manager - (954) 443-2332

February 01, 2023

HORRIBLE worst dealership in the US terrible service I only gave a 1 star because you have to More

by ana_haji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not listed
Feb 02, 2023 -

Lexus of Pembroke Pines responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider giving me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 01, 2023

Great customer service , and great job on the repair. My Subaru looks like when I first bought it. More

by ERICKCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Mar 07, 2023 -

Lexus of Pembroke Pines responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 3-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

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