Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
16,840 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 16,841 reviews
January 16, 2023
After I got my car back from dealer (it was there for maintenance) nothing got reset as far as indicators in the system. Which leads me to believe that they didn't even do those features that I paid $160 maintenance) nothing got reset as far as indicators in the system. Which leads me to believe that they didn't even do those features that I paid $160 for: check oil, rotate tires, etc. More
by ALEX.KOBELEV
Verified Customer
January 16, 2023
Was like always excellent The place was very clean and very busy Thanks very much! and very busy Thanks very much! More
by JANETHFRANCO
Employees Worked With
January 16, 2023
Five star for Lexus of Pembroke Pines for the amazing service. Jeffery Hernandez, my service consultant provided me an excellent service. He is very knowledgeable and courteous. He explained me the servi service. Jeffery Hernandez, my service consultant provided me an excellent service. He is very knowledgeable and courteous. He explained me the service process clearly and answered my questions. Jeffery is a true super star when it comes to customer service. More
by bflabu
Employees Worked With
Jeffery Hernandez
January 16, 2023
Good service, but took way too long to get my car after I was told it was done. Also they didn’t vacuum the car and did a terrible car wash not even sure if it was washed at all. was told it was done. Also they didn’t vacuum the car and did a terrible car wash not even sure if it was washed at all. More
by dhornstein62
Employees Worked With
Don’t know who helped me since the service guy wasn’t there
January 16, 2023
I was traveling from Pa and needed maintenance on my car. I was able to get an appointment the next day and when I dropped my car off, the service was timely and completed within a reasonable time. I was able to get an appointment the next day and when I dropped my car off, the service was timely and completed within a reasonable time. More
by mjgvaw
Employees Worked With
January 16, 2023
Lexus representative was not very friendly nor suggested anything after I explained that pressure was not low that there was a mail in tire no mail was removed anything after I explained that pressure was not low that there was a mail in tire no mail was removed More
by NPAGAN1
Employees Worked With
He is not listed I didn’t catch his name
January 15, 2023
Veronica es clara, precisa, honesta y sobretodo excelente vendedora. Siempre contestó de mis mensajes y llamadas de manera rápida. Fue un placer trabajar con ella la compra de mi vehículo! Le deseo mucho vendedora. Siempre contestó de mis mensajes y llamadas de manera rápida. Fue un placer trabajar con ella la compra de mi vehículo! Le deseo mucho éxito! More
by Ibis Alvarez
January 15, 2023
Very pleased with the customer service at this dealer. Every time I take my car there, they are very professional. Every time I take my car there, they are very professional. More
by DEEBRAVO
