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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,836 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,836 reviews

January 14, 2023

Excellent customer service haven’t had a bad experience and Jose in service always goes above and beyond to help More

by lari0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 16, 2023 -

Lexus of Pembroke Pines responded

Lari, thank you for the review! We appreciate the kind feedback about Jose and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 13, 2023

Arrived late for my appointment but they service my car right away how nice of them More

by jnnlprt53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Lexus of Pembroke Pines responded

We always do our best to accommodate our valued guests! Thank you so much for supporting Lexus of Pembroke Pines and we'll see you next time.

January 13, 2023

as always, Rodney is a true professional. He always takes care of every issue I may have More

by BLEVY954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Jan 16, 2023 -

Lexus of Pembroke Pines responded

We’re delighted to get your 5-star review! Rodney will appreciate your kind words. Thank you for being a loyal customer of Lexus of Pembroke Pines!

January 13, 2023

I took my car there for the 10 thousand-mile service. The person who recibed my car at 7:45 am said they would call me when the car was ready. At 11:30 am I got tired of seeing other people who had arriv More

by luisecheve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney fuller
January 13, 2023

Jeff Hernandez always exceed my expectation. He always provide the most professional, friendly and excellent service. I will not go anywhere else. Thank you Jeff. More

by imeldacruz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Jan 13, 2023 -

Lexus of Pembroke Pines responded

Jeff and the team appreciate your continued support of Lexus of Pembroke Pines! Thanks for your support and we will see you next time!

January 13, 2023

overall, very satisfied with my service. I waited nat the dealership and it was done faster than estimated. More

by dportal10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! It was so kind of you to share your experience. Take care!

January 13, 2023

Patrick was personable, honest and considerate. Excellent service, my experience was a breeze, thanks to Patrick. More

by Nerril1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thanks for this great feedback. Patrick will appreciate your kind words.

January 13, 2023

very good staff very good service very pleasant experience in my visit lexus pembroke pine More

by NARANJAMECANICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Lexus of Pembroke Pines responded

Thank you very much for the supportive feedback! We're grateful to know that you enjoyed working with our team here at Lexus of Pembroke Pines. We hope to work with you again down the road.

January 13, 2023

Melissa Ho is AMAZING! Always willing and able to help and goes the extra mile EVERY SINGLE TIME. Very professional, such a pleasure to do business with her. More

by ommarquez333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho - Service
Jan 13, 2023 -

Lexus of Pembroke Pines responded

This review means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for sharing your thoughtful feedback about Melissa. We hope to see you again!

January 13, 2023

Mechanical service did Excellent work, car wash could use some improvement...more attention to detail. More

by miamiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hernandez (service mgr)
Jan 13, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for your valuable feedback! We appreciate your comments as we strive to provide the best service possible.

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