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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,717 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,717 reviews

October 29, 2022

Ronald will go over and beyond to make sure his customer gets exactly what they want and I’m Happy with my new car. More

by Shawna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Lexus of Pembroke Pines responded

Shawna, thank you so much for stopping by to review Ronald and Lexus of Pembroke Pines! We truly appreciate your 5-star feedback!

October 29, 2022

We received excellent customer service from Nicholas and the whole Lexus Team. The process of buying our new car was very smooth and professional. We definitely recommend dealership. More

by ABETH113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia (Insurance)
Oct 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing that Nicholas and the Lexus of Pembroke Pines team worked hard to assist you. We appreciate your business and kind words!

October 29, 2022

Reggie and Nate were wonderful and made our buying experience wonderful. I would recommend them any time you want to buy a Lexus or Subaru. More

by Vheyden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Oct 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review. We're glad that Reggie and Nate worked hard to get you an awesome vehicle! See you next time, from the Lexus of Pembroke Pines crew.

October 28, 2022

Ramis is a excellent person and go above and beyond to help . My trade in was difficult but he did all his best to make it happen my deal to get me Lexus. He is extremely hard working and great person. I More

by Mustafagps56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Lexus of Pembroke Pines responded

Your recommendation means so much to us! Thank you for choosing Lexus of Pembroke Pines and for stopping by to share your support on our page. Safe travels ahead!

October 28, 2022

The staff that I dealt with at the dealership are all very courteous and professional. More

by ALBRUSILOVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Oct 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Michelle and Micky were very good at handling our car purchase from a lease. Thank you More

by dassimmons
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky
Oct 28, 2022 -

Lexus of Pembroke Pines responded

It's great to hear that Michelle and Micky took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead!

October 28, 2022

I have purchased my last 4 cars from this dealership. Their excellent customer service has me coming back. More

by RED85SVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back again down the road!

October 27, 2022

Hard to get a hold of ppl You guys are very expensive. Took my car to another store got everything fixed for so much less. More

by ITALIANBABE500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Pembroke Pines responded

I am very sorry that you have had trouble getting in touch with our team, and that you were dissatisfied with our prices. We want the best for our customers and we will use this feedback to improve. If there is anything else you would like to share or discuss, please be in touch. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

October 27, 2022

I was very disappointed that my service tech told me that all for of my 2019 Lexus IS300 with less than 25,000 needed to be replaced. He said it was a safety factor so I did but I do not know of any car tha More

by MHESSNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Lexus of Pembroke Pines responded

I am very sorry that we left you with a negative impression. I can assure you that we only recommend services that we feel are in the best interest of our guests and their vehicles, and I would be happy to speak with you about this further to clear things up. Please feel free to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

Oct 31, 2022 -

MHESSNEY responded

Is it common for a car that was purchased brand new from Lexus of Pembroke Pines, that is under 3 years old with only 24,000 miles to need 4 brand new tires? I honestly do not believe that it is common. Please help me understand. Thank you!

Nov 10, 2022 -

Lexus of Pembroke Pines responded

Please provide us with your name and contact information so that we may reach out to you and discuss your questions and concerns. Thank you.

October 27, 2022

Give Michele the first look and you'll look no further! Excellent, no hassle service More

by MannyM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Lexus of Pembroke Pines responded

This feedback means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with our team. Safe travels ahead!

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