Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,702 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,702 reviews

October 25, 2022

Excellent customer services, he knows how to deal with the client. I personally recomend him to every person around the Florida State and beyong Thanks Adell, it was a great experience doing the right More

by onaneyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Lexus of Pembroke Pines responded

Your recommendation means a lot to us! Thank you for trusting Lexus of Pembroke Pines with your business, we wish you safe and happy miles ahead.

October 25, 2022

She did it again! Michele meets and exceeds all expectations. I have once again experienced one of the smoothest new lease transaction. The entire Pembroke Pines team More

by LIRAME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Serge..... HE WAS AMAZING... HELPED WITH TRAINING & SETUP GADGETS
Report | Print
Oct 25, 2022 -

Lexus of Pembroke Pines responded

We are blushing! It makes our day to see this kind of praise for Michele and the rest of the Lexus of Pembroke Pines team. Drive safe, and we look forward to working with you again next time!

October 25, 2022

Very prompt and courteous when you leave car . The car was ready and clean before time expected . More

by GAJJRUIZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Report | Print
Oct 26, 2022 -

Lexus of Pembroke Pines responded

We appreciate you always choosing Lexus of Pembroke Pines to help with your automotive needs. See you next time!

October 25, 2022

Great service, fast in and out in less then 3 hours. Sales rep was great. Car was ready to go. More

by eran1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Lexus of Pembroke Pines responded

We are happy that we could deliver an efficient, top-quality experience! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Safe travels ahead!

October 24, 2022

this dealer is awesome, there is another dealer in my area, but i choose Pembroke pine More

by PS34V123
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and hope to see you back again at Lexus of Pembroke Pines!

October 24, 2022

Staff was very communicative and helpful. Came in as a walk in for service and They were fairly quick. More

by CHRISTINEGARCIA1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo
Report | Print
Oct 24, 2022 -

Lexus of Pembroke Pines responded

Christine, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 24, 2022

I referred great friends to see Mike Banko and he gave them such an incredible buying experience. Truly the VIP treatment! More

by Mtopow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mike and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 24, 2022

I always have have a great experience when I take my car to the Lexus of Pembroke Pines. The staff is so friendly from the moment I drop off my car to the moment I pick it up. My advisor, Jose Amaro, is the More

by marisolrod77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Oct 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Jose delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

October 24, 2022

This dealership has well trained staff who are very courteous. The only problem is that they are very busy and that creates a long wait time. More

by Bobby1563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Oct 26, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Bobby! We are thrilled to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. With regard to the rest of your review, we apologize for your visit taking longer than anticipated and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

October 24, 2022

Pleasant experience but no loaner car was available. Had to wait hours. But, car issue was addressed at no charge. More

by awhittyone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Report | Print
Oct 25, 2022 -

Lexus of Pembroke Pines responded

While we are glad to hear that the team was able to get the job done, we apologize for the lack of loaner availability. We never intend to inconvenience our guests, and I assure you that we will use this feedback to improve in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

1
...
775
776
777
...
1671