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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

October 07, 2022

Estoy súper agradecido con Verónica por su ayuda con mi nuevo carro, todo fue súper rápido y me explicó todos los detalles del carro. He comprado 5 carros en diferentes Dealer y esta vez fue la mejor exper More

by daynersoltura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Lexus of Pembroke Pines responded

Gracias por compartir y por estas palabras amables! Es fantástico que Veronica le pudiera ayudar con su compra - y estaremos aquí si nos necesita en el futuro! Esperamos que le disfrute de su nuevo carro! - sus amigos de Lexus of Pembroke Pines

October 07, 2022

Is amazing I love it the attention is very good and the best car deals I’ve ever see and of course without Veronica’s help I wouldn’t have mede it thanks More

by mgonzales919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Menendez
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Oct 10, 2022 -

Lexus of Pembroke Pines responded

Thanks for the excellent review and for choosing Lexus of Pembroke Pines! We're glad Veronica and the team deliver such excellent care - and we're at your service if you need us down the road!

October 07, 2022

Michael Banko is the absolute best! He truly cares about client needs and will make it happen for you. I’ve leased 3 vehicles from Mike over the years and he’s always been friendly, res More

by Ciara B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Lexus of Pembroke Pines responded

Ciara, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mike and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 06, 2022

The dealer works with you as the customer to not only locate the car you’re looking for with fair pricing, but also goes the extra mile to accommodate your complex schedule with convenient home delivery More

by jackiemaestri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
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Oct 06, 2022 -

Lexus of Pembroke Pines responded

Thanks for leaving Lexus of Pembroke Pines a great review! We are happy to hear that our team left a great impression and made the buying process hassle-free. Take care!

October 06, 2022

Let me First start by saying my Sales woman rock! Jodi Was very knowledgeable of the Lexus Brand and ensured me that she not only sold the product, but drove a Lexus herself. She listened to my conc More

by klassikhick09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodi Robinson
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Oct 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing your glowing appreciation! We're over the moon Jodi was the ideal salesperson for you. From all of us at Lexus of Pembroke Pines, enjoy your new ride!

October 06, 2022

Ronald Hector always provides the absolute best customer service. He really goes above and beyond to help customers lock in the best deal! I would highly recommend Ronald. Thank you! More

by JMorales
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Lexus of Pembroke Pines responded

Ronald will be so happy to hear that you always appreciate his top-notch care! Thank you for the 5-stars from all of us at Lexus of Pembroke Pines!

October 06, 2022

My wife and me went to our dealer for a service and found they are increased the quality of customer services. Excelent job. More

by dispatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rooney Fuller
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Oct 06, 2022 -

Lexus of Pembroke Pines responded

Thanks so much for the five stars for Lexus of Pembroke Pines! We are happy to hear that we have improved, and we'll be sure to keep up the great work. See you next time!

October 06, 2022

I was very happy with the service department during this service. It was quick and easy. More

by HOGLELAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Oct 06, 2022 -

Lexus of Pembroke Pines responded

We're delighted that you can always count on the Lexus of Pembroke Pines team to get the job done. Have a great day!

October 06, 2022

I bought a car Toyota Corolla 2017. Dozer is my manager. Good guy. Customer service is good. But he must check car. I believe in this. But my tire pressure every 5 day is low and antifr More

by BAATR587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dozer
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Oct 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for the positive review. I'm disappointed to hear that your vehicle is still in need of service. We pride ourselves on our thorough and accurate care, and I will address this matter with my team to see if we can figure out why these decisions were made. I'd love the opportunity to speak with you directly so that I may address your outstanding concerns. At your earliest convenience, please consider giving me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 06, 2022

My sales advisor Jose was very nice and knowledgeable. They did a great job on my car. More

by mcreyes27
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Oct 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Jose delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

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