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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,764 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,764 reviews

October 03, 2022

Mohammad was exceptional as always. Thank you for taking your time and helping my parents out. You were beyond wonderful More

by e14lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Mohammad and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 02, 2022

it was nice to have a loaner car but engine light and back on within 30 minutes of leaving the dealership. we are not currently living in the area and had to drive four hours back home. More

by BRIANADIMLER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Briana, I'm very sorry to hear your check engine light reappeared and can certainly understand your frustration. I will share this review internally but also want to look into this and see if there's anything I can do to help. Please give me a call, time permitting - I will look for your contact information, as well. Best, Osiris Barcelo - Service Manager - (954) 443-2332

October 02, 2022

Thank you Irv for making me feel like family! Alway a hassle free and pleasurable experience! More

by kasiada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Kasiada! We are so glad to hear that Irv delivered such a successful purchase experience. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

October 02, 2022

Excellent service, professional team, Edgar, micky are great people. Very good place, comfortable and modern More

by KALOKGENG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky Mehta
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Edgar, Micky, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 02, 2022

Great service . My sales person always go the extra mile . I get all my question’s answered More

by xiomy0225@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2022 -

Lexus of Pembroke Pines responded

It makes us proud to hear that our team always goes above and beyond to ensure your satisfaction! Thank you for trusting Lexus of Pembroke Pines!

October 01, 2022

I appreciate the service received from Andre Rust. He always takes the time to explain any problem on my vehicle in a very professional matter. More

by CHALLENGERF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thanks for the five stars for Andre and the Lexus of Pembroke Pines team! We are always happy when we know our customers are satisfied with our services. Take care, and we'll see you down the road!

October 01, 2022

I am always pleased with the attention I receive from Jose Amaro. I will continue requesting appointments with him for any service needs. More

by aaaandmlamelas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

We're overjoyed Jose has hit the mark with thorough service! Thanks for being a loyal Lexus of Pembroke Pines customer!

October 01, 2022

Even though they took a little longer to complete the work, everything was done professionally and there was always appropriate communication. More

by marieortega82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to recommend Lexus of Pembroke Pines. We appreciate your patience while we assisted with your service needs and look forward to seeing you again down the road!

October 01, 2022

Julia was very informative and very patient, we took a bit of time to make a decision and never felt any pressure to sign the deal. More

by VBALLCHIC14
Recommend Dealer
Yes
Employees Worked With
Julia Zabrian
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Oct 03, 2022 -

Lexus of Pembroke Pines responded

We are thrilled that Julia and the team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Drive safely!

October 01, 2022

Satisfaccion garantizada buena comunicacion,amabilidad, seriedad, en especial Isidro Garcia y Efrain Saavedrano me dieron toda la informacion necesaria y no tuve que esperar para la recogida del carro al l More

by mmechito27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidro Garcia
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Oct 04, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Isidro, Efraín, y el equipo Lexus of Pembroke Pines team. Apreciamos el apoyo y esperamos volver a verle en el futuro!

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