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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,612 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,612 reviews

September 10, 2022

Every time i go to Lexus or Pembroke Pines I always receive the best treatment. Why I always go to Lexus of Pembroke Pines. More

by cossa002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Sep 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for being a great customer of Lexus of Pembroke Pines! See you next time.

September 10, 2022

Jeff Hernandez made it a seamless process. Everything was per the agreed upon schedule. Good job! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Sep 12, 2022 -

Lexus of Pembroke Pines responded

Thanks, Jay, for leaving Lexus of Pembroke Pines a five-star review! We'll give kudos to Jeff for delivering a seamless experience. Have a great day!

September 10, 2022

Jeff Hernandez is great! My car stopped working. I was able to get it fixed quickly and missed only 2.5 hours of work. I appreciate the effort and competent people who made More

by YogaChick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Sep 12, 2022 -

Lexus of Pembroke Pines responded

Thanks for your praise! It makes us so happy Jeff and the team delivered quality service that got your car back on the road in a timely manner. Many safe and happy miles from everyone at Lexus of Pembroke Pines!

September 10, 2022

La mejor atención en todo el estado de Florida muy recomendado 100% y su mejor vendedora Veronica preguntar por ella para ventas More

by SUAREZYUNISLEIDYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Veronica. Apreciamos las palabras amables y esperamos volver a verle en Lexus of Pembroke Pines!

September 10, 2022

Bought my GX460 at the end of the lease. Sales said over the phone that I would only have to pay for residual, tax and title transfer. I went in trusting and Darryl Garib snuck in a $1,298 e More

by claude_tedson
Recommend Dealer
No
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Lexus of Pembroke Pines responded

I am very sorry that we left you with a negative impression. I can assure you that it is never our intention to misinform or overcharge a guest and I apologize for the mistake here. I will speak with my team about this so we can make sure this kind of thing doesn't happen again. If there is anything else we can do to regain your trust and business, please don't hesitate to be in touch. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 09, 2022

My car needed a repair and there was no ETA for the part with part shortages. Lexis made the process easy for me and gave me a loaner. I had the loaner for 28 days and then they return the car completely fi More

by Sherrimansell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres, Joseph Ayash
Sep 09, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

September 09, 2022

La experiencia fue muy buena , el vendedor muy atento y siempre trato de darnos el mejor servicio More

by ADRIANAACEVEDOJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

September 09, 2022

Great Very helpful attentive to details makes sure customer is taken care of! They do amazing More

by MFARLEY5055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Sep 09, 2022 -

Lexus of Pembroke Pines responded

We are so happy that the Lexus of Pembroke Pines team delivered an excellent experience. Thank you!

September 09, 2022

Fixed most of my issues quickly. Gustavo was friendly and helpful. I still have one issue with remote locking my car, though. More

by ATMARCIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Gustavo. With regard to the rest of your feedback, I would be happy to speak with you to see what more I can do to answer any questions you may have. If you are willing to discuss this further, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

September 09, 2022

What an easy experience with Lexus of Pembroke Pines ! ! Took my car in for its oil change, the process was simple and professional. From the receptionist to the person going over my maintenance package. L More

by YANIMO327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Lexus of Pembroke Pines responded

It makes our day to hear that your experience at Lexus of Pembroke Pines was five-star worthy! Thank you so much for sharing your kind words and supporting everything we do. It was a pleasure assisting you!

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