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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,790 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,790 reviews

October 03, 2022

Mr. Ariel Rodriguez is a kind, patient, knowledgeable, amazing gentleman ✨💦. My English is not my first language, I am “young” like the one still use cds in the cars, Nothing digital, I understand little More

by yo
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Wow! Thank you for sharing your top-notch experience with Ariel. We will be sure to pass along your wonderful kudos. All of us at Lexus of Pembroke Pines really appreciate your feedback and wish you many safe miles in your new Lexus NX 350.

Oct 04, 2022 -

yo responded

Thank you. My Neighbors are welcoming this new baby the one is touching everybody eyes . Yes Maybe five years to learn to manage this stylish Adoption’s 🚗🤣✨💦 Thank you again Mr Ariel Rodriguez and his team

October 03, 2022

Nina made purchasing a car super easy. We came to the car dealership late but she took her time and explained the product well. She was very professional. Great customer service. More

by ARLEENLAMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your newly purchased vehicle. Nina will be so pleased to hear how much you're loving your new car. Safe travels and thanks for choosing Lexus of Pembroke Pines!

October 03, 2022

Julio is amazing and quickly delivered my new Lexus. Also Carlo was great, thank you guys, More

by The Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for this great review! Julio and Carlo will be so flattered. Come by Lexus of Pembroke Pines anytime you need!

October 03, 2022

I asked for a copy of my service agreement so I could see what was covered and what was not. I was told I could not be provided one. Otherwise, the service was quick. More

by steventoro101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a review and for your feedback. I am glad that you are overall satisfied, but do apologize that your service agreement could not be provided to you. If I can help with this moving forward, please feel free to reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

October 03, 2022

Sandor and Felipe provided exceptional customer service. It is apparent that the customer’s time and satisfaction is prioritized at Lexus of a Pembroke Pines. I was thoroughly impressed with the detail t More

by LAURIEDIAZ.REALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandor and Felipe
Oct 03, 2022 -

Lexus of Pembroke Pines responded

It makes our day to see that your service experience was a stellar one! We appreciate your continued support of Lexus of Pembroke Pines and we will see you next time!

October 03, 2022

Ms. Paul was very professional and knowledgeable about the SUV we purchased. She was able locate a vehicle for us promptly in a market where cars are hard to find. We would use her services in the future. More

by larrygi40
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Larry! We are so glad to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 03, 2022

Mohammad was exceptional as always. Thank you for taking your time and helping my parents out. You were beyond wonderful More

by e14lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Mohammad and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

October 02, 2022

it was nice to have a loaner car but engine light and back on within 30 minutes of leaving the dealership. we are not currently living in the area and had to drive four hours back home. More

by BRIANADIMLER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Briana, I'm very sorry to hear your check engine light reappeared and can certainly understand your frustration. I will share this review internally but also want to look into this and see if there's anything I can do to help. Please give me a call, time permitting - I will look for your contact information, as well. Best, Osiris Barcelo - Service Manager - (954) 443-2332

October 02, 2022

Excellent service, professional team, Edgar, micky are great people. Very good place, comfortable and modern More

by KALOKGENG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky Mehta
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Edgar, Micky, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 02, 2022

Great service . My sales person always go the extra mile . I get all my question’s answered More

by xiomy0225@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Lexus of Pembroke Pines responded

It makes us proud to hear that our team always goes above and beyond to ensure your satisfaction! Thank you for trusting Lexus of Pembroke Pines!

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