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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,601 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,601 reviews

March 04, 2022

The employees go above and beyond to provide customers with excellent service. They are organized, efficient, and very competent. My service advisor, John S., listened and was able to get the service de More

by ANDERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigel
Mar 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing your great review of John and the team! We are happy to have you as a Lexus of Pembroke Pines customer and we hope to see you again down the road.

March 04, 2022

Our service representative was excellent thank you. I wait for the car but I miss the complementary goodies More

by christyfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Mar 07, 2022 -

Lexus of Pembroke Pines responded

Christy, thank you for continuing to choose Lexus of Pembroke Pines for your service needs! We appreciate your feedback and we look forward to welcoming you back for your next visit.

March 04, 2022

Mario Padron simply the BEST. Since i sold in 2015 a forester keep sending me 1 millon emails . I have the patience only him can have it. I will keep recomending him to all my fr More

by elias goldfarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Mar 07, 2022 -

Lexus of Pembroke Pines responded

Elias, thank you for reviewing Lexus of Pembroke Pines! We are very proud of our team, and we are glad to hear that you are confident in Mario to get the job done. We will be sure to pass on the kind words to him. We appreciate you taking the time to share this feedback and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please feel free to reach out!

March 03, 2022

Nick Goglucci helped me with my new 2022 Lexus RX 350 Blackline Edition. He called me when it finally came to the dealership and was very professional and made me feel comfortable in every step of the wa More

by Keith Embres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Goglucci
Mar 03, 2022 -

Lexus of Pembroke Pines responded

Keith, thank you for the great review! We are thrilled to hear that Nick delivered such a successful purchase experience. Drive safely in your new 2022 Lexus RX 350 Blackline Edition, and we hope to see you back again down the road! - The Lexus of Pembroke Pines team

March 03, 2022

I always have a great experience. Never had any problems. Andrew is committed to his work. More

by BPARKS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Mar 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Andrew and our team! We are thrilled that you have had such positive experiences here at Lexus of Pembroke Pines and we hope to welcome you back again down the road.

March 03, 2022

Tienen un excelente server, son amables y siempre están ayudando a uno en todo lo q solicitas. More

by CYNTHIADIOSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022 -

Lexus of Pembroke Pines responded

Cynthia, gracias por la reseña fantástica y por las palabras amables acerca de nuestro equipo! Estaremos aquí por cualquier necesidad que ocurre en el futuro. Hasta la próxima! - sus amigos de Lexus of Pembroke Pines

March 03, 2022

Sebastian and the staff at Lexus of Pembroke Pines were super helpful and efficient. I would definitely recommend this location. More

by KRISTANW.ARNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian in service
Mar 03, 2022 -

Lexus of Pembroke Pines responded

Your recommendation means the world to us! Thank you for choosing Lexus of Pembroke Pines and for stopping by to share your kind words about Sebastian. See you next time!

March 03, 2022

Nicolas help us in choosing a car for our daughter. He is very professional, knowledgeable, and made this experience easy and enjoyable. I highly recommend Nicolas at Lexus of Pembroke Pines. More

by Lexus123!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2022 -

Lexus of Pembroke Pines responded

Congratulations to your daughter on her new ride! We will certainly let Nicolas know he did a great job making sure you went home in a car that she will love. Thanks so much for choosing Lexus of Pembroke Pines!

March 03, 2022

I was lied to and cheated out of $500. 00 by Micky Mehta and Lorena Ortiz. I was told the title and registration fees when I made the deal were $850.00 when in fact I just found out from th More

by VINCENTMATARAZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorena Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lexus of Pembroke Pines responded

Vincent - We run an honest business and take claims like this seriously. I can assure you we do not condone misleading our customers or tricking them out of money, so it's concerning to read you feel you were lied to. I think it would be best if we spoke about your refund directly offline, as I want to understand better what has happened. Please give me a call as soon as you can and we work through this together. Thank you, Vladimir Keslin - General Manager - (954) 280-0679

March 02, 2022

Jose provides very reliable service here and would always love to continue having him as my advisor any time I stop by Lexus to do have my car serviced. He is always able to meet my needs as well as help me More

by Brian Huyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 02, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review, Brian! It's awesome to hear that you loved working with Jose, we appreciate your feedback! See you next time here at Lexus of Pembroke Pines.

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