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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,595 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,595 reviews

June 12, 2022

Irv is sales always makes sure we are well taken care of even if we aren’t there to purchase another vehicle. We can always expect the best treatment and the last amount of wait time when taking our vehicle More

by JOHANADLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith, REINALDO ENRIQUE RIVERA RAMOS
Jun 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are so glad Irv took excellent care of you and delivered a great experience. Enjoy your new ride!

June 12, 2022

The service was fantastic and the people take care of the oil change super fast More

by LJEANNELUS2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for stopping in and leaving Lexus of Pembroke Pines a five-star review! We are glad your service visit went smoothly. Safe travels!

June 11, 2022

Fue excelente el trato del señor John muy amable en mi servicio del carro, me explico sólo era sentarme y esperar los minutos promedio que se podía demorar pero con mucha amabilidad, Gracias John More

by DAYSISSALVADOR1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Queremos lo mejor para nuestros clientes y nos da mucho gusto oír que tuvo una buena experiencia trabajando con John y el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

June 11, 2022

Mr. Ron was very kind and patient. He answered all my questions and showed me every car I asked to see. We walked up and down the lot looking for cars. He never once pressured me to buy anything. He d More

by LaKisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lexus of Pembroke Pines responded

LaKisha - Thank you for sharing many kind words about Ron. I am delighted to hear that he made your car-buying experience a positive one and ensured you drove home a satisfied customer. I apologize that you felt pressured during the finance process. I would be glad to speak with you directly if there is anything further you would like to share. Thank you again! Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 11, 2022

Staffs were friendly and nice. Service was rendered and they couldn’t complete it with a period of time so I was given a loaner for overnight used. More

by Marylew65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Fuller
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such an outstanding experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

June 11, 2022

Alex is the biggest reason we are repeat customers. He works around the clock to rapidly respond with thorough answers keeping us, the customer, front and center. Alex treats us like he would one of hi More

by julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Julie, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Alex and the Lexus of Pembroke Pines team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

June 11, 2022

I like this Dealership. I am customer more 3 year.The people very friendly and patiently.Thank You for help to choice a car. Best regards Joseph Resnick More

by viking1904n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Thank you so much for this wonderful review, Joseph! We're delighted that you've enjoyed working with us here at Lexus of Pembroke Pines. We thank you for your loyalty and we look forward to seeing you next time. Safe driving!

June 11, 2022

Great experience with all the team, very quick and efficient, bought my car there and my friend car too More

by KMICHAELZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Thank you for the kind review! Hearing that you had such a successful service experience working with us made our day. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

June 11, 2022

It was a pleasure working with Alex throughout the lease and purchase of our lexus. More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Dennis responded

It was a true pleasure purchasing our Lexus at Pembroke pines

Jun 13, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Dennis! We are so glad to hear that you found the right vehicle working with Alex. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

June 11, 2022

We live in Texas, 2000 miles from Pembroke. But we like their service and no hassles or car buying drama. This is our 2nd new car purchase from Nicholas and I’ve probably only spent a half ho More

by collinhays7713
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lexus of Pembroke Pines responded

Collin, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Nicholas and the Lexus of Pembroke Pines team. Drive safely in your new vehicle, and we hope to see you back again down the road!

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