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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,118 Reviews
Call Service Center (954) 443-2020

8,118 Reviews of Lexus of Pembroke Pines - Service Center

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July 05, 2024

Beginning with my service advisor, Andre and Eddie Santos The most amazing and professional do it ever known. Thank you so much for making everything at ease and making my visit. Excellent excellent customer More

by MELISSAMRBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre my service adviser and Eddie Santos
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Jul 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience, Melissa! We're delighted to hear that Andre and Eddie provided excellent service at Lexus of Pembroke Pines. We appreciate the recommendation and look forward to serving you again!

July 05, 2024

100% recomendado me encanta la atención y el servicio siempre que he ido salgo complacida More

by CUQUI1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS
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Jul 05, 2024 -

Lexus of Pembroke Pines responded

Es fantástico saber que su experiencia en Lexus of Pembroke Pines siempre ha sido excelente! Gracias por elegirnos y por compartir su reseña con nosotros. Cuídese!

July 04, 2024

Richard is amazing! He has been helping me for almost 20 years. He is very knowledgeable and his considerate of my preferences. He is the best of the best. More

by Inlealbaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Richard has been providing you with such exceptional service for nearly 20 years at Lexus of Pembroke Pines! Thank you for your loyalty and kind words.

July 04, 2024

Maintenance performed was fine, but service is not what I expect for the brand. Great place if you are ok being treated more like a number than a customer. Very little contact on the progress of the servic More

by PVILLINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2024

I was surprise that the service was not covered by the maintenance that I'm paying every month. More

by Linda Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2024

Jeff is always wonderful he keeps me updated and always gives me the best options for my vehicle. More

by ASRIYHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Jul 03, 2024 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are thrilled that Jeff is wonderful and always provides top-notch service.

July 03, 2024

Great and professional service as always! Will recommend to everyone I know. Thanks and I will be back! More

by SANDERSBELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Jul 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We're delighted to hear about your positive experience and look forward to seeing you again in the future.

July 03, 2024

Atention excelent. atencion excelente,mucho profesionalismo,cortesia,sali muy complacida,me ayudaron mucho y me explicaron todo. More

by dayapino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Jul 03, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia! Nos alegra saber que ha recibido un servicio profesional y cortés en Lexus of Pembroke Pines. Estamos aquí para ayudarle siempre que lo necesite!

July 02, 2024

Quick service and excellent drop off and pick up process with loaner vehicle. Will definitely repeat the process for the next service. More

by MABRAHIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that the service and loaner vehicle process at Lexus of Pembroke Pines met your expectations. We look forward to assisting you again in the future!

July 02, 2024

Service was handled quickly, however, this is the second time I request a car wash and it doesn't happen. My care was returned to me as it came. A car wash would have been nice. More

by T.MARTINEZ327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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