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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,427 Reviews of Lexus of Pembroke Pines - Service Center
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August 07, 2025
Excellent work and fast turnaround. Very professional. The car looks amazing . Very happy with the service center at Lexus Pembroke Pines. Highly recommend! Very professional. The car looks amazing . Very happy with the service center at Lexus Pembroke Pines. Highly recommend! More
by CHINESEMEDICINE85
Verified CustomerEmployees Worked With
Other Employees :
The entire service department. I was referred by Mike to them
August 04, 2025
Third time at Lexus Pembroke Pines: Excellent Customer Service and attention to details. Waiting time: < 1 hr Service and attention to details. Waiting time: < 1 hr More
by COLONEDWIN83
Employees Worked With
August 03, 2025
Melissa was very nice as usual. However, I chose not to have the work done here as it was over $4,000. To replace the ABS actuator and pump. That is way too high. However, I chose not to have the work done here as it was over $4,000. To replace the ABS actuator and pump. That is way too high. More
by Retgman
Employees Worked With
Melissa
August 03, 2025
Unfortunately, my experience with Lexus of Pembroke Pines was far from positive. I left feeling frustrated, disappointed, and misled. Sadly, it seems honesty isn't a top priority there. But then again… it is was far from positive. I left feeling frustrated, disappointed, and misled. Sadly, it seems honesty isn't a top priority there. But then again… it is a car dealership. Don’t be surprised when you get bit by a snake. 🐍 I do want to recognize Michael Banko—he’s a top-rated salesman for a reason. I appreciate his professionalism and the effort he puts into helping customers. More
by Hammer Time
August 03, 2025
Rating: ★☆☆☆☆ (1/5) Unfortunately, my experience with Lexus of Pembroke Pines was disappointing. I felt misled and left the dealership feeling frustrated and let down. Transparency and honesty are essent Lexus of Pembroke Pines was disappointing. I felt misled and left the dealership feeling frustrated and let down. Transparency and honesty are essential when making a major purchase, and sadly, those values seemed to be lacking here. I expected better, especially from a luxury brand. I would encourage others to proceed with caution and ask plenty of questions. More
by Hammer Time
August 03, 2025
Andre Rust has been my service rep for many years and his excellent service expert advice constantly increasing with consistency. The only Lexus dealership I will be going to and that's a fact! excellent service expert advice constantly increasing with consistency. The only Lexus dealership I will be going to and that's a fact! More
by OSBORNE.MALIKA
Employees Worked With
Ricky the lead mechanic
August 03, 2025
I’ve at least my fifth Lexus from this dealership and honestly wouldn’t go anywhere else detailed fast hospitable and always there if you need them honestly wouldn’t go anywhere else detailed fast hospitable and always there if you need them More
by Russ B
Employees Worked With
August 03, 2025
El servicio fue excelente y nuestro consultor Jeremy tiene un 5 estrellas por servicio y mantenerme informado del progreso del servicio a mi auto. Gracias. tiene un 5 estrellas por servicio y mantenerme informado del progreso del servicio a mi auto. Gracias. More
by JIMMYTR
