Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,131 Reviews
Call Service Center (954) 443-2020

8,131 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
February 02, 2025

Took 4 hrs for a battery change it was absolutely ridiculous and gave no updates I had to keep asking More

by Lghoward28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zee Hanif
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 02, 2025

I called Otany to ask if they could replace 2 minor items on my vehicle. He said come by and Andre had me in and out in about 1 hour total. Excellent service. More

by osuba78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Otany and Andre provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience, and we're glad we could assist quickly!

February 02, 2025

My experience with the service and the repaired of my vehicle was great very happy with the service. More

by michbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for your review. We look forward to your next visit to Lexus of Pembroke Pines!

February 02, 2025

Andres provided us great customer service. He was very attentive to our car shopping needs. More

by ANAMAZARIEGOS
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review! We are thrilled that Andres was attentive to your car shopping needs. Enjoy the ride!

February 01, 2025

The Service i received from Lexus of Pembroke Pines was exceptional ❗️ Jose was courteous and throughly explained the service I would receive. He also provided me with the anticipated completion time. More

by lc1delta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose and the team at Lexus of Pembroke Pines provided you with exceptional service. It's great to know everything was completed as promised, and we appreciate your kind words about our quality service!

February 01, 2025

Jose Amaro is a great service advisor. He exceeded my expectations; therfore, I will highly recommend him. More

by MHERNANDEZ0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Camara
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose exceeded your expectations at Lexus of Pembroke Pines! Thank you for recommending him and sharing your positive experience.

February 01, 2025

Excellent service at Lexus Pembroke! Tony was great—professional, efficient, and knowledgeable. Highly recommended! Thank you. More

by Konstantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

Konstantin, thank you for the high praise! We're delighted to hear Tony provided excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to serving you again!

February 01, 2025

Very poor service. Was told it would be 2 hours after 4 hours, I got hold of the service representative. He told me he had too many customers and forgot to follow up wi More

by ecamacho55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afraz Hosein
Report | Print
February 01, 2025

Jose amaro was very good. I made special mention about my problem last visit with Lexus returning my car with wet. Spoiled mats. I requested paper be put on my light, beige More

by alibull7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Report | Print
January 31, 2025

knowledgeable and helpful service agents. the process is always a seamless one the team is very efficient More

by Nadine_deshommes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lexus of Pembroke Pines responded

Nadine, thank you for highlighting the efficiency and expertise of our team at Lexus of Pembroke Pines! We're delighted to know your experience was seamless.

1
...
32
33
34
...
814