Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,429 Reviews

8,429 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
August 03, 2025

I’ve at least my fifth Lexus from this dealership and honestly wouldn’t go anywhere else detailed fast hospitable and always there if you need them More

by Russ B
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Lexus of Pembroke Pines responded

Hi Russ, thank you for your loyalty and your kind words about our team! We look forward to your next visit at Lexus of Pembroke Pines!

August 03, 2025

El servicio fue excelente y nuestro consultor Jeremy tiene un 5 estrellas por servicio y mantenerme informado del progreso del servicio a mi auto. Gracias. More

by JIMMYTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Lexus of Pembroke Pines responded

Nos alegra saber que está satisfecho con Jeremy y el servicio en general. Gracias por elegir Lexus of Pembroke Pines!

August 02, 2025

Never have a loaner and gave me back my car not even washed. Communication is minimal More

by yazrn98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Carey
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Tony charged me tire rotation almost $200 with tax I just check with another dealer, it’s only $60 plus tax I feel cheated More

by meicyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony in service
August 02, 2025

Everything was great although I would like it to be easier to contact advisor by text or phone call More

by ntalpins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre rust
August 02, 2025

good service as usual. Service advisor Jose is excellent! having a loaner is important which is why I chose Lexus of Pembroke Pines for service. More

by darlenecruzrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose service advisor
Aug 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your support for Jose and your preference for Lexus of Pembroke Pines! Your business is greatly valued by all of us. Please let us know if we can do anything else for you!

August 02, 2025

I came in with battery issues. I was greeted by a nice gentleman. I met with Tony Marquez ( Advisor ) He explained what he felt the issue was. Once the car was evaluated, Tony More

by SJSSTEPHENJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Aug 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Tony and the team! We appreciate your business and hope to see you again at Lexus of Pembroke Pines! Safe travels!

August 01, 2025

Took my car for an oil change what a lousy job. . Did not clean the oil from shield. More

by DAVINDRAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 31, 2025

The service was excellent. They sent me a video of my tires and brakes, so that I could see the problem. More

by martaedelgado72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Lexus of Pembroke Pines responded

We appreciate you sharing this glowing five-star review of our team! Thank you for choosing Lexus of Pembroke Pines and for putting your trust in us. We look forward to seeing you down the road!

July 31, 2025

Jeffrey in the service department is great! Always takes care of my car when I bring it in for service. More

by mfrantz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 01, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about Jeffrey and our service team! We’ll see you next time at Lexus of Pembroke Pines!

...
4
...