Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,313 Reviews
Call Service Center (954) 443-2020

8,313 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
June 29, 2025

“José Amaro delivers exceptional Lexus service—honest, professional, fast, and always goes the extra mile More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Jul 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for highlighting José's exceptional service at Lexus of Pembroke Pines! We're so glad he always goes the extra mile for you. Safe travels, Albert!

June 29, 2025

The service is friendly and fast, making it a pleasure to do business with them every time. More

by jeannineevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Lexus of Pembroke Pines responded

Jeannine, thank you for sharing your terrific review! We appreciate your business here at Lexus of Pembroke Pines.

June 28, 2025

Great experience and brought both cars for maintenance and also did all recommendations on both. We waited four hours at the dealer but those services were needed and the cost of repairs were very decent. More

by TALEJR2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jul 01, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear that our team provided the necessary services and kept costs reasonable. We appreciate your patience during the wait, and we're here if you need anything else in the future!

June 28, 2025

My car was picked up at my office and I was left a loaner. My service was completed the same day and my car was returned to my office. Great service. Everything ran very smoothly. More

by DOCBAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Lexus of Pembroke Pines responded

Our team at Lexus of Pembroke Pines is committed to providing top-notch service, so it's great to know we met your expectations. Thank you for sharing!

June 28, 2025

The service was great. Frank updated me with the service and promised the job would be done the same day… More

by WILLS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
Report | Print
Jul 01, 2025 -

Lexus of Pembroke Pines responded

We're so happy to hear that you appreciated Frank's updates and our swift service at Lexus of Pembroke Pines. Thanks for choosing us!

June 27, 2025

They are so quick, friendly and always look to give us a fair and competitive price. More

by lcorsover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
Report | Print
Jul 01, 2025 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

June 27, 2025

I purchased my Lexus GX550 and the salesman did not tell which name to make the check payable, I had to call ask him from the Bank. The dealer increased the basic price of the SUV by $300 and did not disc More

by VENESA26
Recommend Dealer
No
Employees Worked With
Sal Kamal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dayron Armenteros
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 27, 2025

Good service provided, the price is on the high end, and the team at the loaner desk could be more friendly. More

by lexus4
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Jun 30, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback with us! At Lexus of Pembroke Pines, we strive to provide excellent service and appreciate your input on areas where we can improve. We hope to make your next visit even better!

June 27, 2025

Great work and excellent on getting things done helped me with a loaner ans got all the work Done More

by MMISBAH1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines. We are glad to hear that our team took excellent care of everything!

June 27, 2025

Convenience and speedy service after each drop off. Customer friendly service.. excellent turnaround time on service.. More

by bahamamecrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Lexus of Pembroke Pines responded

We're glad that you enjoyed the convenience and speedy service at Lexus of Pembroke Pines! Our team is committed to providing excellent customer care and efficient turnaround times. Thank you for sharing your experience with us!

1
...
3
4
5
...
832