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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,169 Reviews

8,169 Reviews of Lexus of Pembroke Pines - Service Center

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May 17, 2025

Nick has always been great! He called to check and let me know my lease was coming to an end. He found the perfect car (it was just like the previous one because I loved it so More

by Darleen
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lexus of Pembroke Pines responded

Darleen, we're delighted to hear that Nick provided such attentive service at Lexus of Pembroke Pines. Enjoy your new car!

May 17, 2025

Service was excellent as usual. This is my second Lexus at Lexus of Pembroke Pines. More

by Patricia R Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca is the only one that I dealt with .
May 19, 2025 -

Lexus of Pembroke Pines responded

Patricia, thank you for taking the time to review Lexus of Pembroke Pines! It really means a lot to hear that you're happy.

May 17, 2025

Excellent as always, quick service with a smile . Mr Amaro and his team are great ! More

by PEREAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaro
May 19, 2025 -

Lexus of Pembroke Pines responded

We appreciate your kind words for Mr. Amaro and the Lexus of Pembroke Pines team. See you next time!

May 15, 2025

we can give five stars service is excellent all the departments act in professional way to help the customers More

by MSMARROQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I expected more than I received. Bringing my car to be detailed I did not expect to see mold, but this was documented by photos sent to the service manager. I will in the future n More

by RICKPAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

We've been coming to this dealership for years, and Andre Rust, our service advisor, is a big reason why. He consistently provides honest, knowledgeable advice and top-notch service. Andre goes above and bey More

by Chachi1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
May 15, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that Andre consistently delivers exceptional service and advice. We'll be sure to share your kind words with him, and we look forward to serving you again soon!

May 15, 2025

The service was great both the gentleman who picked up the car at my house and the one who returned it were extremely polite and professional. The lady who scheduled my appointment was also a pleasure to More

by cemena1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with such a positive experience. It's wonderful to know everyone was polite and professional throughout the process. Thank you for choosing us!

May 15, 2025

Great service. My advisor was thorough and kept me up-to-date on all matters. More

by KIMBERLY.SHINDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
May 16, 2025 -

Lexus of Pembroke Pines responded

Kimberly, thank you for taking the time to write Lexus of Pembroke Pines a review!

May 14, 2025

Kevin and Jose were very helpful. Thanks Kevin and Lexus of Pembroke Pines. I would definitely recommend More

by bflabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Kevin and Jose provided such helpful service at Lexus of Pembroke Pines! Thank you for the recommendation, and we look forward to assisting you again in the future.

May 14, 2025

Very professional, timely and excellent. For the past years, I have been dealing with Jeremy Rivera in sales and now in service. He is an awsome individual who makes you feel special and ma More

by ogeissie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lexus of Pembroke Pines responded

Ogeissie, thank you for your continued trust in Jeremy and our team at Lexus of Pembroke Pines! We're delighted to hear that his professionalism keeps bringing you back. We look forward to serving you again soon!

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