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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,212 Reviews

8,212 Reviews of Lexus of Pembroke Pines - Service Center

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February 11, 2021

Brought my car in for detailing and they did an excellent job. They were able to get all the black spots off the paint and make it shiny again! More

by KARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your business, Kara! We appreciate your support and hope to see you back at Lexus of Pembroke Pines down the road. Safe travels!

February 11, 2021

Great service very fast & efficient I was getting a tire replacement & I waken into service immediately and it was completely done in about one hour More

by RBERGLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We pride ourselves on our thorough, efficient service, so we appreciate this feedback! Thank you for giving Lexus of Pembroke Pines your business and positive review. We hope to welcome you back for your future service needs!

Feb 11, 2021 -

RBERGLD responded

I have been a customer at this dealership for 21 years and I’ve leased 11 cars from this dealership

Feb 12, 2021 -

Lexus of Pembroke Pines responded

Wow - Thank you so much for your longtime business and support!

February 11, 2021

I Love Lexus of Pembroke Pines! They are a professional and organized establishment in every sense of the word! Jeremy, my Service Technician is very knowledgeable and makes my visits to the dealership ve More

by RIC2MAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We really appreciate this glowing feedback about Jeremy and the team! Thank you from all of us at Lexus of Pembroke Pines. We look forward to welcoming you back next time!

February 11, 2021

I callled and got a quick appointment. My service rep is excellent. The guys at the drop off site was quick and friendly. The girls at the loaner office were great too. Overall, great experience. More

by Nshmngr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We are delighted that our team gave you a great experience! Thank you from all of us at Lexus of Pembroke Pines.

February 11, 2021

Service Department is great, did not have to wait to long for completion of my car being serviced. Isidro Garcia what a great asset to your company. Thank You More

by beverlyhankerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We're glad to have delivered an exceptional service experience, Beverly! It's great to hear how confident you are in Isidro. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

February 11, 2021

Excellent service. Warm friendly atmosphere. Never a bad experience. My home away from home.i have been a regular at lexus of pembroke Pines and I will continue to get great service there. More

by KARLEEN212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre rust
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the positive review about our Service Department! It means a lot to hear that you receive consistently excellent service from our Lexus of Pembroke Pines team. Enjoy your day and we look forward to assisting you next time!

February 11, 2021

Very friendly and very professional. They go above and Very friendly and very professional. They go above and beyond to provide excellent customer service. Sebastian was so wonder and efficient. The More

by Alvenasj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback! It makes our day to hear that Sebastian delivered such an exceptional experience. Thank you for trusting Lexus of Pembroke Pines with your business!

February 11, 2021

John was so helpful and really made my service appointment an easy and quick process. I would highly recommend him and will be requesting him as my advisor for my future appointments. More

by nicolelduarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! John is an exemplary member of our team at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. It was our pleasure to service your vehicle here, and we look forward to your next visit!

February 11, 2021

Great customer service. Very helpful and friendly. Would recommend. Short waiting time for service. Enjoyed the complimentary wash for my vehicle. Truly a pleasant experience. More

by Jriobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

February 11, 2021

Great service, always fast and it's done right. Thank you guys, you guys great. This is my go to dealer since 2008. I will be buying my next car here at well. More

by SPADRON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that we have earned your loyal business. We look forward to your next visit!

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