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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,379 Reviews

8,379 Reviews of Lexus of Pembroke Pines - Service Center

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June 06, 2020

Service advisor Carlos was efficient and thorough! I was in and out with no problem. My experience was very easy and convenient. As always....Thank you! More

by wetzup
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Lexus of Pembroke Pines responded

Hello, It's great to hear that Carlo was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

June 05, 2020

Isidro Garcia made my day. He was extremely accommodating and helpful. He explained exactly what will happen and made me feel at ease. Great Service! More

by MCDELANCY
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Jun 05, 2020 -

Lexus of Pembroke Pines responded

What a wonderful review! We love to hear that Isidro took excellent care of you and your vehicle. Hope to see you next time at Lexus of Pembroke Pines!

June 04, 2020

John Steigele is the best service associate you can find at Lexus of PPines. He’s always ready to assist and help you in any you might need. The best second to none. Congrats AD More

by Antonio.delgado
Recommend Dealer
Yes
Employees Worked With
John, Steigele
Jun 05, 2020 -

Lexus of Pembroke Pines responded

Hi Antonio, we couldn't ask for better feedback! John will be especially appreciative of your kind words. Thank you for doing business with the Lexus of Pembroke Pines team! See you next time!

June 03, 2020

Jose is a great advisor he’s knowledgeable, punctual with call backs, and helps me the best way he can. Everyone i have a question or problem, he’s right on it with a quick answer. He deserves a raise! Haha More

by CUREDBOMBDESSERTS
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Jun 03, 2020 -

Lexus of Pembroke Pines responded

hello, Thanks for sharing your thoughts about Jose and your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

June 03, 2020

Very pleased with my first visit to get my car serviced! Fast and smooth process. I did not expect to be in and out in the time I did. My advisor was awesome! More

by TATIANA_ROBERTS
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hello Tatiana, Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 03, 2020

Excellent service, the sales person excellent was very helpful and kind, I will love to get a new Lexus in the future thanks for the great business More

by SRICOMIAMI
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2020

Excellent Service I drive pass 2 lexus dealers and drive 24 miles to this dealer because I have always had a great experience starting with Frank Guerrero at sales and More

by JENNY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership.

June 02, 2020

Keep up the great job. Sebastian in service is awesome. Otany in sales is awesome. Please keep people like this around, it makes Lexus of Pembroke Pines great More

by JACQUE_HUDSON
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Thank you, Jacque, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2020

Excellent service from my advisor Jose. Only issue is that I got a loaner and it took a long time to get it. Why doesn’t it get prepared in advance if you knew that I was getting a loaner. So a 10 out of More

by CARLOSHCASTELLANOS
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hi Carlos, Thank you for taking the time to submit a review. We are so glad Jose could assist you with your service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the timing of the loaner arrival. If you would like to further discuss your concerns, feel free to reach out to management at your convenience.

June 01, 2020

Service Car was picked up at my home on time. Service was performed . No complaints. I would definitely use this service again the next time I need service More

by SHELLYJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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