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Lexus of Roseville

Roseville, CA

4.8
1,766 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,766 reviews

August 17, 2021

Excellent customer service communication and the work performed by the mechanics in the automotive service team was top notch. I will certainly recommend this dealership to my friends and neighbors. More

by SHERRYLBOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Aug 17, 2021 -

Lexus of Roseville responded

Thank you for the great review, Sherryl! We appreciate your support and hope to see you back at Lexus of Roseville. Safe travels!

August 17, 2021

Very easy to work with, got price I wanted for my trade and price was fair for the car we were buying. Would buy there again More

by BJWINSLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Aug 17, 2021 -

Lexus of Roseville responded

Success stories from happy customers are our favorite! Thank you for the great review, and safe travels in your new ride. We hope you enjoy it for years to come! - the Lexus of Roseville team

August 17, 2021

From the moment we arrived We were treated with the utmost courtesy by our sales person, Tristan. He guided us to a car that matched our preferences and helped to close the deal that afternoon. Everyon More

by WBARLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Tristan Regnani
Aug 18, 2021 -

Lexus of Roseville responded

Thank you for leaving us a review! We're glad to hear that our team took care of you and we wish you safe travels! - Lexus of Roseville

August 17, 2021

Joe was great! He was friendly and easy to work alongside. He and his team were respectful of my time. I was in and out in a little over 2 hours With my new car! More

by J Crawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Aug 18, 2021 -

Lexus of Roseville responded

Your feedback means so much to us! Thank you for giving Joe your kind shoutout and we will be sure to pass along your kudos to him and the rest of the Lexus of Roseville team. Enjoy your new ride!

August 17, 2021

I brought my car in for the 50k service. Everyone was very professional. Good communication about the status of my repairs. Needed new brakes and they completed the service same day. Thanks for the loane More

by SHAWN_RUOCCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, in the service department
Aug 18, 2021 -

Lexus of Roseville responded

Shawn - it is truly our pleasure to help! Thank you for being a valued Lexus of Roseville customer and for leaving us a review - we hope to see you again down the road!

August 17, 2021

2yrs ago you serviced my car . The consultant was very cold & indifferent, so I went somewhere else. But Nelson is great, he fixed his mistakes More

by I will be back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson, a quality employee
Aug 17, 2021 -

I will be back responded

Nelson is a consultant that cares about his customers. And keeps his word.

Aug 17, 2021 -

I will be back responded

Nelson is a consultant that cares about his customers and keeps his word

Aug 18, 2021 -

Lexus of Roseville responded

Thank you for allowing us another chance to assist you. We are delighted to hear that Nelson provided the excellent service we pride ourselves on. See you next time at Lexus of Roseville!

August 16, 2021

My service representative was extremely helpful and went out of his way to make sure I was taken care of at the dealership nice work More

by ANDREW@AHDLAW.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 16, 2021 -

Lexus of Roseville responded

Thank you for the great review, Andrew! We appreciate your support and hope to see you back at Lexus of Roseville. Safe travels!

August 16, 2021

Quick and efficient and very friendly, Natasha was helpful and it did not cost anymore than what was quoted in January. To many word for this review. More

by NIELSEN_STEPHANIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Well
Aug 16, 2021 -

Lexus of Roseville responded

Thank you for leaving Lexus of Roseville your positive rating, Stephanie! We hope to see you back again next time!

August 15, 2021

Service was smooth and my advisor was great. The whole process was better than I expected. I will definitely be back when my car requires service again. More

by akrentz8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marquis
Aug 15, 2021 -

Lexus of Roseville responded

We love exceeding your expectations! Nothing makes our team at Lexus of Roseville smile like delivering a smooth service and having our efforts be so appreciated! We're so glad to hear that you'll be back next time you need service and we'll look very forward to it!

August 14, 2021

Our service rep, Tasha, has been taking care of us for so long we practically consider her a family member with car expertise. In fact, from the moment we drive in under the Lexus canopy we’re welcomed and t More

by rrmckinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Besides Tasha, Vanessa went out of her way helping us obtain our current insurance card.
Aug 16, 2021 -

Lexus of Roseville responded

This feedback made us smile. We're so glad Tasha has been such an asset to you over the years, and we're grateful for your longtime business. Safe travels and see you next time, from all of us here at Lexus of Roseville!

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