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Lexus of Sacramento

Sacramento, CA

4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

July 19, 2023

This being our third Lexus from the dealership, we are completely satisfied. The sales representative was so professional and respectful, as was the sales Manager and Finance Manager. Peter Agerton di More

by banknews1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lexus of Sacramento responded

Thank you for the review! We appreciate the kind feedback about Peter and hope to see you again at Lexus of Sacramento. Safe travels!

July 19, 2023

Gus was great. He honored a discount that I received, but did not have the actual document. More

by dstafford1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Jul 19, 2023 -

Lexus of Sacramento responded

Thank you for your 5 stars and shoutout to Gus! We hope you have a lovely day!

July 18, 2023

Very professional, very knowledgeable, giving great customer service all in a timely manner. Very pleasurable to work with. I’ve been going to this dealership now for over 25 years and they have take More

by Evans95240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
Jul 18, 2023 -

Lexus of Sacramento responded

Thank you for the great review! We're so glad to hear that our team at Lexus of Sacramento has consistently provided you with professional and knowledgeable service over the years. We appreciate your loyalty and look forward to taking care of your cars for many more years to come! Have a wonderful day!

July 04, 2023

Beautiful dealership experience is always the best was disappointed that my new windshield was shipped and defective and will take two weeks for another new one I guess not the dealerships problem More

by JERRY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 05, 2023 -

Lexus of Sacramento responded

Jerry, thank you for the review! We appreciate your understanding regarding the windshield issue. Our team will work hard to get a new one installed as soon as possible. We hope to continue earning your business at Lexus of Sacramento!

June 27, 2023

Great customer service. Prompt, courteous attention to the needs of clients. Will provide a loaner car if service is more than routine maintenance. More

by Aunbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Lexus of Sacramento responded

Thank you for the review! We appreciate the kind feedback and hope to see you back at Lexus of Sacramento!

June 24, 2023

Friendly. Professional good services. I have no more comments at this time .but I'll reference to my family and friends that I have. More

by Thuyduc475
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Jun 26, 2023 -

Lexus of Sacramento responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Sacramento. Safe travels!

June 24, 2023

Great service, respect customer, a lot better than Fremont dealer. Thank you so much, Eric!!! More

by Fnguyen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ERIC Pantoja
Jun 26, 2023 -

Lexus of Sacramento responded

Thank you for the review! We appreciate the kind feedback about Eric and hope to see you again at Lexus of Sacramento. Safe travels!

June 20, 2023

This is our second vehicle we have purchased from this dealership….. excellent top tier service. Would recommend this dealership to family and friends! Thanks Robert for making the experience seamless. More

by PHARMDSY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento for your vehicle purchase, and thank you for recommending us to others! We're glad that Robert provided you with excellent service. Drive safely, and we hope to see you again down the road!

June 20, 2023

The Sells manager & Robert is professional & very helpful. They’re good at finding solutions to help resolve customer’s problems but Kal Jaber, I feel like I’m problem for him & he will let u know ho More

by sharonchao17
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Jaber
Jun 30, 2023 -

Lexus of Sacramento responded

Thank you for your feedback, Sharon! While we appreciate your kind words about Robert, the rest of your review is disappointing to receive. We want the most for our guests, and we apologize for the way you were treated by our team. I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please contact me directly. Thank you, Richard Williams - Sales & Business Development Manager - richardwilliams@lexusofsacramento.net

June 19, 2023

Great service at the Sacramento Lexus dealership very cooperative working with you i appreciate that kind of service... thank you Christina More

by Wendy Nolen William Nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lexus of Sacramento responded

Wendy, thank you so much for reviewing Lexus of Sacramento! We appreciate your shoutout to Christina and your wonderful feedback!

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