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Lexus of Sacramento

Sacramento, CA

4.7
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,011 reviews

March 27, 2022

Always been excellent and we’ve been with them for years. I would definitely recommend them. More

by Rlc3
Recommend Dealer
Yes
Employees Worked With
Romero
Mar 27, 2022 -

Lexus of Sacramento responded

Your loyalty to Lexus of Sacramento means the world to us! Thank you for sharing how much you appreciate our customer-focused care, and we look forward to taking care of you for many miles to come!

March 27, 2022

Everyone was super nice and easy to get along with really made us feel comfortable More

by Twycat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Castano
Mar 28, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back next time!

March 24, 2022

I always feel very well treated and they a do great job in explaining things and are efficient and thorough! More

by Raider Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Lexus of Sacramento responded

We're grateful to have your confidence in our team's work. Thank you for the kind words--see you again next time!

March 22, 2022

Best dealership! Eric is ALWAYS wonderful. My NX maintenance was completed with attention to detail. Eric always takes care of my requests and ensures that I am comp More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric my service guy
Mar 22, 2022 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud to have Eric on our team and happy to hear that he went the extra mile to assist with your vehicle. We will be sure to pass on the kind feedback to him and the team. Drive safely in your Lexus NX, and we hope to see you again at Lexus of Sacramento!

March 22, 2022

I recently purchased a car with Bryon Burdette, he was extremely friendly, knowledgeable and walked me through the entire process of purchasing my vehicle. He made me feel at ease during my time in trying More

by sangelicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Lexus of Sacramento responded

Angelicia - Welcome to the Lexus of Sacramento family! We are thrilled to hear that you enjoyed working with Bryon to get into your new vehicle and we appreciate you sharing so many kind words. Thank you for your business! We look forward to our continued relationship.

March 15, 2022

In for an oil and filter change and it took 3 hours to get it done when it was estimated an 1 hour and 45 minutes. The mileage on my odometer read almost 100 miles off. Someone probably took it for a joy More

by BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracey Cach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Lexus of Sacramento responded

We pride ourselves on exceptional service and I want to apologize for the inconvenience this delay may have caused. As for the additional miles on your odometer, we aim to respect our guests and their vehicles, and this certainly doesn't sound like something our team would do. I will look into this matter and address it directly. In the meantime, please consider reaching out to me directly if there is anything else I can do to help you. Thank you, Leslie Saelee - Service Manager - lesliesaelee@lithia.com

March 14, 2022

The sales crew were fantastic! Brian made the test drive easy-to-do! Thank you. More

by LIBERTI1824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Lexus of Sacramento responded

The Lexus of Sacramento team always aims to make your automotive search as simple as possible. We'll be sure to share with Brian how much you appreciate his help, and we hope if there's anything more we can do, you'll stop by again!

March 14, 2022

This is the best car dealership my husband and I have ever purchased a car from. There was no pressure, they are very trustworthy, the communication was very clear and precise and everyone we worked with More

by lynette.winter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Morrill
Mar 15, 2022 -

Lexus of Sacramento responded

Lynette, thank you for the great review! We are thrilled to hear that you and your husband found the right vehicle working with Kyle, Carlos, and Kevin. Congratulations on your purchase, and we are looking forward to seeing you back again at Lexus of Sacramento!

March 12, 2022

Great service. Even better repair and improvements to my Lexus. 105,000 miles and perfect condition thanks to their mechanics More

by comers.written.0c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Lexus of Sacramento responded

We feel so fortunate to have such loyal customers like you at Lexus of Sacramento! We're proud to do all we can to keep your Lexus safely on the road, and we look forward to assisting you for many miles to come!

March 11, 2022

Dave was great to work with! Very knowledgeable and pleasant to work with! Great job! More

by Eric-chow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David J. Toves
Mar 11, 2022 -

Lexus of Sacramento responded

Thank you for the great review of Dave and the team! We appreciate your business and we hope to work with you again at Lexus of Sacramento. Safe travels ahead!

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