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Lexus of Sacramento
Sacramento, CA
3,012 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,012 reviews
August 04, 2021
Service Manager who was just appointed worked well in getting my issue with my protective plastic shield material resolved. She worked with the installer and saw to it that the job was properly complete getting my issue with my protective plastic shield material resolved. She worked with the installer and saw to it that the job was properly completed. She has an excellent demeanor and pays attention to detail. More
by mrmaffei
Verified CustomerEmployees Worked With
Not sure of her name
August 03, 2021
All I can say is the car looked great. Done when expected. Loaner was like I drive, surprising. Would recommend to my friends, If they could afford a Lexus. expected. Loaner was like I drive, surprising. Would recommend to my friends, If they could afford a Lexus. More
by BECKINC
August 03, 2021
Best experience I’ve ever had purchasing a vehicle love this place salesman we’re wonderful. I would recommend this place for anyone who wanted to buy a new or used vehicle or friendly experienced great se this place salesman we’re wonderful. I would recommend this place for anyone who wanted to buy a new or used vehicle or friendly experienced great service. More
by TEARBEAR1957
Employees Worked With
Kal Jaber, Michael Boyd
August 02, 2021
Professional, friendly, timely, and fair priced. My experience was trouble free and fast. We agreed on a price, did the paper work and the car was ready. experience was trouble free and fast. We agreed on a price, did the paper work and the car was ready. More
by 50GRAYROD
August 02, 2021
Was a great experience working Raz on the purchase of our new Lexus. Temp buildings and porta potties but we got through it. Mike the finance guy was great too. new Lexus. Temp buildings and porta potties but we got through it. Mike the finance guy was great too. More
by DAN@BELLAVIEREALESTATE
Employees Worked With
August 02, 2021
Very personable, and promised follow up on our sticky rear hatch if covered under warranty. Still waiting to hear back on that issue. Thank you. rear hatch if covered under warranty. Still waiting to hear back on that issue. Thank you. More
by JSFUNK
Employees Worked With
Eric Pantoja
August 02, 2021
Cristina stayed in touch with me while I was on the road for two weeks after the service due to the fuel pump recall. Thank you. for two weeks after the service due to the fuel pump recall. Thank you. More
by FV
Employees Worked With
August 01, 2021
Been coming here for over 15 years. My Service Advisor is Christina. Always EXCELLENT service. Can't say enough for the center.its more than a 10+ rating Christina. Always EXCELLENT service. Can't say enough for the center.its more than a 10+ rating More
by MAUREEN WRIGHT
Employees Worked With
Other Employees :
Jay in Parts - 5 stars, Brandy Joseph
July 30, 2021
The personnel were courteous and nice, however the 2016 used car I purchased needed a steering gear replaced which cost me $2800. This was one week after I purchased the car. I bought from Lexus thinking t used car I purchased needed a steering gear replaced which cost me $2800. This was one week after I purchased the car. I bought from Lexus thinking that they would perform a full service check on the car before they sold it to me and that I would receive a car that was in excellent driving condition. I was wrong. I suppose "buyer beware" is apropos at Sac Lexus or Joe's used car lot. More
by TCONLONESQ
July 30, 2021
Bryon, very professional and knows the product. Recommend to all. Outstanding customer service, I will use this Dealership in the future. I’ve leased several Lexus automobiles and Bryon is the best. to all. Outstanding customer service, I will use this Dealership in the future. I’ve leased several Lexus automobiles and Bryon is the best. More
by CHARLIEUBEL
