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Lexus of Sacramento
Sacramento, CA
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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January 14, 2021
My initial interaction was with Christian Simon as a Preferred Customer. He put us in touch with Kent Owens, who worked with us to order a new 2021 RX 450H. When the vehicle was ready for pick up, Ken Preferred Customer. He put us in touch with Kent Owens, who worked with us to order a new 2021 RX 450H. When the vehicle was ready for pick up, Kent explained the merits of the Lexus Leasing Plan versus purchase. We decided to lease the vehicle, with the intention of purchasing it after the 3-year lease expires. We love the vehicle, and appreciate the customer service provided by Kent and Christian. More
by PETER.CRUZ
Verified CustomerEmployees Worked With
Eric Wilson
January 14, 2021
Can honestly say one of my best experiences buying a new car! Jerod was easy to work with and did all he could to help me out through the process. car! Jerod was easy to work with and did all he could to help me out through the process. More
by jstuarte35
January 14, 2021
Lexus of Sacramento is always very professional, they listen and explain the work being performed on your car. During Covid they even came to us and picked up our cars for service. listen and explain the work being performed on your car. During Covid they even came to us and picked up our cars for service. More
by DCONTINI
Employees Worked With
Mike Huttleston
January 14, 2021
Great service and customer service. Appointment setting was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. More
by DBREWER201
Employees Worked With
Eric Foltz
January 14, 2021
Words cannot express the wonderful service I received during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was effici during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was efficient, professional and friendly and I so glad to have worked with her. On behalf of my husband and myself, thank you for a job well done! More
by MEEKSP3
Employees Worked With
January 14, 2021
Outstanding and great to know you are in good hands. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. More
by WOODS7773
Employees Worked With
January 13, 2021
I decided to wait for my vehicle and it was comfortable and I felt safe while waiting. They had my vehicle ready in a timely manner. and I felt safe while waiting. They had my vehicle ready in a timely manner. More
by JANISAKUNA
January 12, 2021
Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More
by BIHTSAY
Employees Worked With
January 11, 2021
Really Good. Super easy to make an appointment and get approved. Everyone was nice. Definitely would recommend Robert Escobosa to anyone looking for a car. approved. Everyone was nice. Definitely would recommend Robert Escobosa to anyone looking for a car. More
by rafgar100
Employees Worked With
January 11, 2021
This visit was during the week between Christmas and New Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, take Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, taken to car that had been washed, tires checked, minor repair done and all free under warranty. More
by John
Employees Worked With
Brandy Joseph, Eric Foltz
