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Lexus of Sacramento
Sacramento, CA
3,037 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,037 reviews
February 02, 2021
Your Customer Service people are always very pleasant, your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. More
by LADYKIZZIE
Verified CustomerEmployees Worked With
Mike Huttleston
February 02, 2021
Ernie was an absolutely great, no-pressure salesman that was super knowledgeable and collaborative in working out a deal that was comfortable for me. I had a very positive experience working with him and wo was super knowledgeable and collaborative in working out a deal that was comfortable for me. I had a very positive experience working with him and would highly recommend him to my family and friends. I would recommend Lexus of Sacramento to family and friends. Mike, the finance director, was also a pleasure to work with. I would highly recommend him to friends and family as well. More
by REYD76
February 01, 2021
The atmosphere was comfortable and pleasant. Kyle Reid, the salesman made our buying experience great. We didn't have to spend all day there. We got what we wanted a in and out. Lexus of Sacramento Rocks. the salesman made our buying experience great. We didn't have to spend all day there. We got what we wanted a in and out. Lexus of Sacramento Rocks. Tyrone & Wanda Spence More
by TYRONESPENCE50@gmail.com
January 30, 2021
best experience at a dealership yet. everything was stress free everyone was super helpful. will be recommending this place to everyone looking for a car. stress free everyone was super helpful. will be recommending this place to everyone looking for a car. More
by rafgar100
January 29, 2021
I've been working with Lexus for 7 years now and I am on my 4th lease and I always get excellent service from the service department and Kent Owens in Internet sales. My daughter also worked there part tim my 4th lease and I always get excellent service from the service department and Kent Owens in Internet sales. My daughter also worked there part time as a receptionist and had nothing but fantastic things to say! More
by MARGARET4
January 26, 2021
Sales person (Ernie Wassersleben) have a lot of patience to help us to nice cars and great price and make us every comfortable. thanks again. to help us to nice cars and great price and make us every comfortable. thanks again. More
by JKIMHO
January 26, 2021
I had an excellent experience! I did online research and was contacted by Robert who worked through my questions. Voila! I received a beautiful car! was contacted by Robert who worked through my questions. Voila! I received a beautiful car! More
by DanaC
January 26, 2021
Finance manager kM was rude. He was upset when i declined the car insurance he’s selling. Which is 2,900! He insist that i get it and when i declined, he was obviously upset. VERY unprofessional. I will neve the car insurance he’s selling. Which is 2,900! He insist that i get it and when i declined, he was obviously upset. VERY unprofessional. I will never ever go back to lexus bec of this experience. The car was great but the attitude of this employee was unbelievable. More
by Survivor
Employees Worked With
Kevin Morrill, Kathy Conole, Eric Wilson
January 25, 2021
The service department always keeps you updated on your service. They go above and beyond to make sure you are satisfied. I have always been treated with respect service. They go above and beyond to make sure you are satisfied. I have always been treated with respect More
by MARYHARMON58
Employees Worked With
Mike Huttleston
January 24, 2021
Lexus of Sacramento was welcoming and Chuck was beyond amazing and I’m so thankful that he kept us in the loop every step of the way and I left with a new car! Oh and not to mention the awesome coffee/lat amazing and I’m so thankful that he kept us in the loop every step of the way and I left with a new car! Oh and not to mention the awesome coffee/latte/hot chocolate machine that’s there! More
by KENYAVALAKA
Employees Worked With
Eric Wilson, Chuck Baccarella
