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Lexus of Sacramento

Sacramento, CA

4.7
3,086 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,086 reviews

January 18, 2021

Service adviser Brandy is very knowledgeable and helpful towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. More

by Footballrefsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Jan 18, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud of our team, and it is wonderful to hear that Brandy went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Sacramento!

January 18, 2021

Excellent experience. Never pressured in purchasing. Well informed about all vehicles features. Only issue was I felt a little pressure in the offering of extended service agreements and car finish protectio More

by STEPHENLEVESQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
Jan 18, 2021 -

Lexus of Sacramento responded

Stephen - Thank you very much for sharing this feedback. We appreciate you posting about your experience and will keep this review in mind moving forward. Safe travels in your new vehicle! - Lexus of Sacramento team

January 17, 2021

Robert Escobosa was so much help to choosing our new car. We were looking for a lot of different things and he was able to narrow our search to the perfect car. Then he helped us through our difficult fina More

by williamtaylor453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Jan 18, 2021 -

Lexus of Sacramento responded

William, thank you for your review and kind words for Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 16, 2021

I had a wonderful car buying experience all the way around. Raz was my salesman and he was knowledgeable and professional. Thank you Lexus of Sacramento! More

by mlazark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raz Ionita
Jan 17, 2021 -

Lexus of Sacramento responded

Thank you! We are happy to hear Raz was so helpful. We appreciate you choosing Lexus of Sacramento and look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 15, 2021

I came in just to look, Robert Escobosa made it so easy where I couldn’t resist. I had a 2002 LS 430 which I loved so much I thought it was time for a new car. I’ve always been happy with my Lexus so her More

by Mrs Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Lexus of Sacramento responded

Mrs. Clark - Congratulations on your 2002 Lexus LS 430! We are so glad to hear that you're a happy customer, and we appreciate your kind feedback about Robert. Thank you for trusting this purchase with Lexus of Sacramento!

January 15, 2021

This was a fabulous experience. I am extremely pleased with the new vehicle. Robert Escobosa was responsive and helpful with answers to all my questions and concerns. More

by DanaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2021 -

Lexus of Sacramento responded

Dana - We are delighted to hear that you're enjoying your new vehicle - congratulations! All of us at Lexus of Sacramento appreciate your business and kind review. Thanks so much!

January 14, 2021

Outstanding and great to know you are in good hands. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. More

by WOODS7773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento team! We are proud to have earned your business and we look forward to assisting you again in the future.

January 14, 2021

Words cannot express the wonderful service I received during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was effici More

by MEEKSP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in Phan and the Lexus of Sacramento team. Drive safely, and we hope to serve you again down the road!

January 14, 2021

Great service and customer service. Appointment setting was easy and the loaner car process was easy too. I am definitely returning to have my car serviced here. More

by DBREWER201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
Jan 14, 2021 -

Lexus of Sacramento responded

We are thrilled to have earned your continued business and great feedback! Thank you for choosing Lexus of Sacramento, it was our pleasure to assist you. Have a wonderful day!

January 14, 2021

Lexus of Sacramento is always very professional, they listen and explain the work being performed on your car. During Covid they even came to us and picked up our cars for service. More

by DCONTINI
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Sacramento, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

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