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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,017 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,017 reviews

April 20, 2024

Very cool and very good service. I enjoyed your work and your service. Hope to hear from you soon. More

by JACKCLANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Saelee is really good! 5 stars!
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Apr 22, 2024 -

Lexus of Sacramento responded

Jack, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 20, 2024

Gus was very helpful and very detailed in explaining the process and cost, thank you. More

by GRACEB.1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Apr 22, 2024 -

Lexus of Sacramento responded

Grace, Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Gus was able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

April 19, 2024

This is our second car we bought from Lexus of Sacramento….they are awesome. I recommend Lexus of Sacramento More

by FISHINGUY71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill was awesome, informational, and very professional
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Apr 21, 2024 -

Lexus of Sacramento responded

It's great to know you've had two awesome experiences with us at Lexus of Sacramento. We appreciate your recommendation and look forward to serving you again in the future!

April 18, 2024

The service from the dealership were extremely great, helpful, and respectful while I was there. More

by Lemy Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Vega and Basel Simirroit
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Apr 18, 2024 -

Lexus of Sacramento responded

Lemy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

April 18, 2024

Friendly, quick, and always super informative. I was taken advantage of in other places and this is the first place I have been where I feel the pricing and information is accurate and honest. More

by laurenchandler542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you, Lauren. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

April 18, 2024

The team is always professional and does impressive work. Their transparent communication is always appreciated. More

by Cpcorrea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

April 18, 2024

I have been to your shop 4 times…always clean and staff friendly and pleasant. More

by 6HILLIARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

April 18, 2024

Manager never returned our call when we broke down on the side if the road in Barstow, one day after getting our GX "fixed" in Sacra. Absolutely no concern for our safety and welfare. It's been almost 3 week More

by glennersf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus
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Apr 19, 2024 -

Lexus of Sacramento responded

I'm really sorry to read about your experience. It's concerning that you didn't receive the prompt and caring service we aim for and I'd like to look into this further and see how we can make things right. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out at your earliest convenience so we can discuss what happened. Thank you, Russ McDuffie - Service Director - 916.465.6291

April 17, 2024

Customer service was good. It was a great experience. Basel was very help. Thank you More

by purplerosebud
Recommend Dealer
Yes
Employees Worked With
Basel
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Apr 17, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

April 17, 2024

Grace at Lexus did an awesome job about explaining the options about the car. First time I purchase an electric vehicle and I just wish I would have had more details regarding the range because the 300 mo More

by TITASLADY81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace
Report | Print
Apr 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

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