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Lexus of Sacramento

Sacramento, CA

4.7
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,006 reviews

September 12, 2020

Our family purchased a vehicle a few months ago from my experience I can say Robert is only interested in $$$$ he had to come in on his day off not wanting to go over the car with us even told us he wasn’t More

by peaceonearth10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Escobosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen, Eric Wilson
Sep 29, 2020 -

Lexus of Sacramento responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus Office 916-485-3987 ext 2100 c_simon@lexusofsacramento.net

September 12, 2020

Mike and Kyle were amazing to work with this AM. I am due with a baby boy in a month and was in a rush to find a vehicle to fit my growing family. Within 12 hours of my inquiry I’ve walked out the door with More

by Liv Dimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Lexus of Sacramento responded

Thank you, Liv! It was a privilege helping you choose the right vehicle for you and your family and we're so glad that Mike and Kyle found you an amazing deal. All of us here at Lexus of Sacramento wish you many safe and happy miles in your new vehicle. See you down the road!

September 09, 2020

Great dealership. Honest and straightforward. Shows the car fax without having to be asked for it. Really worth the time and the drive for getting a car More

by Aj.bailly95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Sacramento responded

Aj, thank you for taking the time to review Lexus of Sacramento. I am glad to hear that our team made your visit to us worthwhile by helping you purchase a new car! Congrats and safe travels.

September 09, 2020

I met Mr. Escobosa on a late Saturday afternoon/eve. It looked liked his work day was completed; he was on his way out. He greeted me and welcomed me to Lexus. Although Lexus didn’t have the specific vehic More

by Richemichael
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Sacramento responded

Michael, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 04, 2020

One word describes Mr. Robert and that is Priceless! He’s efficient, detailed oriented, and anticipates all your needs. The best car buying experience ever!!!! More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you for your review and kind words for Robert! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Sacramento are glad to have you as a customer. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Sep 04, 2020 -

Happy Lexus Owner responded

Thank you Christian! It feels more like family! Robert deserves these kind words and more. I’m glad to be a customer/family.

September 03, 2020

Thank you Kyle for giving us one of our best experiences buying a car. You made it quick and easy. You were friendly, professional and not pushy, which I appreciated! Note to self, don't buy a car before wo More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle provided such an excellent experience. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 02, 2020

Kyle was very professional and knowledgeable salesperson. Me and my husband had a very smooth car buying experience. Kyle has helped us find the right car for our needs.Thank you for the Lexus of Sacramento More

by Sima Matsumoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you, Sima! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 29, 2020

Robert was very responsive and patient in helping us find the right vehicle. He made the process very simple and provided all the pricing and info needed for us to make the car purchase with ease. More

by raykwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2020 -

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Robert! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 29, 2020

This was the most enjoyable car buying experience. All staff were friendly and professional. Kyle went over and above to make sure the vehicle I chose was washed, fueled, and equipped with some extras tha More

by Susankfenrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben
Aug 31, 2020 -

Lexus of Sacramento responded

Susan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Kyle can do to assist you, please do not hesitate to let us know. We are always happy to help! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 16, 2020

Everyone there was very nice and very helpful.My sales Everyone there was very nice and very helpful. My sales man David was the best. He helped me find the right car I wanted and made me feel like he was More

by Eriknewman21
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David J. Toves
Aug 18, 2020 -

Lexus of Sacramento responded

Thank you so much, Erik, for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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