Lexus of Sacramento

LEXUS GS 350 F SPORT THIS IS MY THIRD LEXUS I HAVE PURCHASED, I AM TOTALLY IN LOVE WITH IT SO FAR. THEY MADE THE LEASING PROCESS WAY MUCH EASIER WHEN IT CAME TO A TRADE IN THIS IS MY THIRD LEXUS I HAVE PURCHASED, I AM TOTALLY IN LOVE WITH IT SO FAR. THEY MADE THE LEASING PROCESS WAY MUCH EASIER WHEN IT CAME TO A TRADE IN. VERY SATISFIED WITH MY SERVICE I RECIEVED THE DAY I PURCHASED MY GS. More

Second Lexus RX purchase We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first cal We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first called to schedule our service appointment ... to dropping off our car ... to getting our loaner car which was a brand new Lexus RX350 ... to picking our car the following day. Highly recommend Sacramento Lexus. More

Dishonest Finance Manager Ron Kaulen is the most dishonest person I have ever encountered at a car dealership. Besides lying about the prices of the various warranties and ser Ron Kaulen is the most dishonest person I have ever encountered at a car dealership. Besides lying about the prices of the various warranties and services he was trying to sell, he also lied about the need to buy them at time of purchase. Most outrageous, he attempted to add the price of the extended warranty we purchased for the new vehicle both to the down payment amount and to the loan amount. This is even worse than the false representations made by the sales personnel about features on our vehicle that are not even options on the vehicle. More

Overall rating of Lexus of Sacramento service department Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will alw Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will always bring our Lexus GS 350 & GX460 to this dealership More

Adds on new Lexus Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy and convenient. More

You Get What You Pay For Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we me Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we met him in person at the dealership. His many years of professional sales experience made a big difference in the outcome. Our children also enjoyed his riddles and entertainment, but he is not a very cheap babysitter. Ray Ramirez was also a pleasure to deal with and he has good taste in ties and socks. Thank you David Williams for the follow up correspondence as well as Christina Carson and Eric Foltz in the Service Department. Looking forward to our next purchase at Lexus of Sacramento! More

Great service from purchasing to maintenance. Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendatio Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendation from Jerry Reynolds, the Car Pro Guy. I told Jerry the cars I was looking at and a little about my life. His comment was go to my friends at Lexus of Sacramento and forget about the other cars on the list. He elaborated about the problems with the other vehicles and why a Lexus. From the minute I met Kent on the sales floor to my last scheduled maintenance with Brandy as my service advisor I have been blown away by the service and how I’ve been treated. I can’t recommend them enough. More

Quick and Courteous From the test drive to the first 5000 mile service the dealership has been excellent. Michael Boyd let the vehicle sell itself. No pressure and having From the test drive to the first 5000 mile service the dealership has been excellent. Michael Boyd let the vehicle sell itself. No pressure and having confidence in the product. More

Service YES Sales NO I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales s I enjoy my service advisors Ryan and Brandy they are the best! I will never advise anyone to go to Lexus of Sac because of our experience with sales specifically David Williamson and a sales manager I don't car to recall his name. More

Service maintenance This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need don This dealership always takes care of any issue I have. Been working with Mike Huttleston since 2002. Always been a professional in whatever I need done. More