Lexus of Sacramento

Very friendly and thorough. Don was kind and friendly. He answered all my questions and even followed up with me a few days later to thank me for the purchase. Don was kind and friendly. He answered all my questions and even followed up with me a few days later to thank me for the purchase. More

Great Customer Service Thank you Don Wert for your outstanding service on working out a deal and getting my wifes car ordered and delivered in less then 24 hours. It was det Thank you Don Wert for your outstanding service on working out a deal and getting my wifes car ordered and delivered in less then 24 hours. It was detailed with "Bow" and all! She loves it.. Thank You again. deFraga Family More

Customer Service My husband and myself went down to Lexus just to look around the lot. Always wanted a Lexus, but I always talked myself out of buying one. It was lat My husband and myself went down to Lexus just to look around the lot. Always wanted a Lexus, but I always talked myself out of buying one. It was late in the evening and we decided to drive to the Lexus dealership on Fulton Ave. Jim Carpenter was just leaving to end his work day. He saw us pull up and gave us time to look around the lot. He than aprouched us and was asking us questions. I never felt like he was hounding us and following us around. He said what he had to say about the Lexus and gave us his card and left for the evening. I did go back the next day and purchased my Lexus. I'm loving it and wanted to let everyone know that the customer service was excellent. Jim Carpenter I want to thank you again. Vira More

A Lease on a 2015 ES 350 Thanks to Lonnie Daily. He was quick to put together a deal which I was totally satisfied. I dealt with good sales persons in my previous car purchas Thanks to Lonnie Daily. He was quick to put together a deal which I was totally satisfied. I dealt with good sales persons in my previous car purchases and thusfar he was the best sales person I had ever met. I always knew Lexus makes excellant vehicles. Both my brother and my brother-in-law own a Lexus. Now I have a chance to experience one myself and so far it has not disappointed me. More

Purchase of F Sport AWD GS 350 I recently went to Lexus of Sacramento to inquire about the cost of a new GS 350. I had no intentions of making a purchase at that time. However! J I recently went to Lexus of Sacramento to inquire about the cost of a new GS 350. I had no intentions of making a purchase at that time. However! John Dickinson and Jim Carpenter were more than helpful in getting me into a lease I couldn't refuse. Fortunately, they had the right GS 350 on the lot. I left Lexus of Sacramento with a brand new GS 350 just the way I wanted it with no drive off payment and a much lower monthly payment than I had been making. What a crew! These guys are great. More

great experience Ron Kaulen was terrific in all respects in putting my deal together. Ron is very knowledgeable and personable and assisted me throughout the process. Ron Kaulen was terrific in all respects in putting my deal together. Ron is very knowledgeable and personable and assisted me throughout the process. I highly recommend Ron and the dealership overall More

Luxury with Safety in mind After having my LS430 totalled from a rear end accident, I came to really appreciate the quality and safety aspects of the Lexus as I was not injured. After having my LS430 totalled from a rear end accident, I came to really appreciate the quality and safety aspects of the Lexus as I was not injured. The headrest and lumbar support really protected me. I knew that I did not want to consider buying any other car than a Lexus. The luxury of the Lexus is great, but after having an accident, I really appreciate all the airbags, especially in the back when I am driving my grandchildren. I decided on the RX350 and then I shopped on the internet until I found the car I wanted. Mike K and Mike Z were both very pleasant to work with and really appreciate Mark's tech help. I had some service work done at Roseville Lexus on my previous car and I knew that I was not going to buy from them. So, I decided to go to Lexus of Sacramento and I am very glad that I did. I live in Redding and I will get my oil changes at Lithia Toyota, then I can just go to Sacramento for service work. I like to be loyal to the place with I purchase my car. When the Paintguard rep called and set up my appointment, he spoke very highly of the people at the Lexus of Sacramento. That even made me feel better about my decision. I will definitely be sending referrals your way...... Thank you, Judy Maxwell More

Friendly professional and worked with me I felt very low pressure and easy going atmosphere. They went the extra Nike to work with my budget and wants.Lonnie was greats Will deffinitely be co I felt very low pressure and easy going atmosphere. They went the extra Nike to work with my budget and wants.Lonnie was greats Will deffinitely be coming back to him to get my next Lexus. Thanks!! More

We had a great experience.. Absolutely no pressure...Rich Williams was patient and nice. Did not try to sell me a more expensive car. Once we made a decision the buying process w Absolutely no pressure...Rich Williams was patient and nice. Did not try to sell me a more expensive car. Once we made a decision the buying process was smooth sailing! The car is beautiful and we got a great deal! More

"Not what I expected!" I dread buying cars because of the experiences I've had in the past with unprofessional, cheesy sales staff. The expereince we had at Lexus of Sacram I dread buying cars because of the experiences I've had in the past with unprofessional, cheesy sales staff. The expereince we had at Lexus of Sacramento was amazing! We dealt with one person from begining to end, Kent Owens, and he never once pressured us to buy. Very professional, straight shooter. After our first test drive, we got out of the car and he said "I'll be here until 8:00 tonight. Call me and let me know what you want to do." then he just walked away. We were very impressed! He was also very accomodating and took the contract for signature to our home for my wife to sign since she was not able to get to the dealership. Great experience, would definitely buy another car from them. More