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Lexus of Sacramento

Sacramento, CA

4.7
2,826 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,826 reviews

April 28, 2024

My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti More

by markups_invalid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
April 28, 2024

Love love Carlos. So professional and friendly. Looking forward to working with him again in about two years. Thanks Carlos! More

by PHYLLIS.LAWSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

always courteous and quick to reach an appointment . .always answered the phone .. calls back that day More

by spendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
April 28, 2024

This was honestly one of the best experiences I've ever had a car dealership. Both Carlos and Kyle did a great job helping me with my purchase. Mike Zinda in the finance office was exceptional. He did a wo More

by ALEXRJONES1098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Much improved services this time. Nick was friendly and the service was prompt. We got the service done within the expected timeframe. Thanks. More

by RENJIEYUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Lexus of Sacramento responded

We're glad to know that your recent visit was a positive one! It's great to see Nick and the team at Lexus of Sacramento could provide you with prompt service. Thanks for sharing your experience, we appreciate it!

April 26, 2024

Vee is the best agent! Smart and patient he helped me with all my requests and car issues! More

by Liana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee is the best!
April 26, 2024

Service Department and Service Technicians at the Lexus of Sacramento are exceptional. Please keep up the good work! More

by ybryappa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Apr 28, 2024 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our service department at Lexus of Sacramento always strives to provide exceptional service. We'll definitely keep up the good work, thanks for noticing!

April 26, 2024

Lexus of Sacramento is an amazing dealership. Their high quality service department has extremely knowledgeable advisors like Daren who make service appointments a breeze. I highly recommend t More

by brtbrks77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daren
Apr 28, 2024 -

Lexus of Sacramento responded

We're so glad to know that Daren and our service department made your experience at Lexus of Sacramento a breeze! Thanks for recommending us, we appreciate it.

April 26, 2024

Excellent customer service, Gus was polite and very helpful and my issues were addressed to my satisfaction, thank you . More

by CFUENTES718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Apr 28, 2024 -

Lexus of Sacramento responded

We're glad to know that Gus and our team at Lexus of Sacramento were able to provide you with excellent service! We appreciate your feedback, and we'll be here if you need anything else. Thank you!

April 25, 2024

Your staff are excellent they are very helpful if you have questions and they very much willing to help . More

by Lourdes Cabello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Lexus of Sacramento responded

Lourdes, we're delighted to know our team at Lexus of Sacramento was able to assist you effectively. Thanks for your kind words!

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