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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

December 02, 2023

Mr Basel was very professional and helpful. I liked the complimentary car wash besides the oil check. And they fixed my tire as they found a nail in it, that I didn’t even know about. More

by CHRISTINA.HANSEN.MCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Christina, for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

December 02, 2023

I'm still waiting to get information on my trade-in check $10,000. It's been 2 weeks, no news,no follow up, once I drove off the lot that was it! Only communication was this survey! So not a great experience More

by DARDES_CALI
Recommend Dealer
No
Employees Worked With
Jared Ivey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
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Dec 07, 2023 -

Lexus of Sacramento responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Christian Simon General Manager

December 02, 2023

Lexus of Sacramento was efficient and got us what we needed. They were friendly and honest. We'd been to dealerships all over Sacramento that day and they were by far the most helpful, friendly fair and More

by myfamilymyworld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RajKundiwala@lexusofsacramento
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Dec 03, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 01, 2023

Lexus of sacramento took care of me and my car. Loaner car was provided while my car was in the shop. More

by bikeguy916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with us at Lexus of Sacramento and that we could provide a loaner car for your convenience. Thanks for the review! We are here for you and any of your future needs!

December 01, 2023

Kent was great to work with and was very knowledgeable and took time to address our needs. I purchased two vehicles as a result i one month. More

by MATHEWSABLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Owens
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Dec 03, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kent and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

December 01, 2023

Service was good and the loaner vehicle worked well. Pless the free coffee is great More

by RAMAWEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 01, 2023

Your service department was courteous and very helpful. I especially thank Mr. BASEL HE WAS GREAT!! HAPPY HOLIDAYS!! More

by dlolabunny1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BASIL
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Dec 03, 2023 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 30, 2023

Dealership is very clean convenient. It has a friendly service and sales staff. All service has been done on a timely basis. More

by TLHARV7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Lexus of Sacramento responded

We're glad to know you found our dealership clean and convenient, and that our team at Lexus of Sacramento provided friendly service. Thanks for sharing your experience!

November 30, 2023

That was the third time bought car. either new or used car they have been doing the best job in the world. More

by MARZIEH.HATAMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Lexus of Sacramento responded

Marzieh, we're so glad to know you've had consistently great experiences with us at Lexus of Sacramento. Thanks for your loyalty and the positive review!

November 30, 2023

The process was easy, and employees very helpful. The detail was outstanding and very throughly cleaned. More

by OMAR.SANTANA59
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pomodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lexus of Sacramento responded

We're glad to know that you found our process easy and the team at Lexus of Sacramento helpful. We take pride in delivering a clean vehicle! Thanks for your review.

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