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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,073 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,073 reviews

November 20, 2023

Great customer service. I would definitely Would refer family and friends Write phone communication and text message More

by tishasbraids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 20, 2023

Service is great, but the sales dept. Doesn't follow through with what I was looking for in a SUV ???? They were suppose to check on some cars in the loaner dept. It's been 2 weeks now an More

by ALANZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Lexus of Sacramento responded

Thank you for bringing this to our attention, Alan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Christian Simon General Manager

November 19, 2023

We purchased a 350NX with an excellent advices and assistance in purchasing the vehicle from Peter and his team at Lexus of Sacramento. Thanks for your assistance! More

by winepark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Armstrong
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Nov 19, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

Nov 20, 2023 -

winepark responded

Thank you once again to those who helped with the vehecle purchase.

November 18, 2023

What I like to their service they provide delicious coffee while the customers are waiting,. And they clean the car after. Absolutely I will recommend to my friends 😀 More

by meriamgimpson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He is an Asian man I forgot his name
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Nov 19, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 17, 2023

Great dealership with outstanding service. I was really satisfied with my purchase and the entire sale process. Every employee that I worked with showed sincere interest in my needs. More

by TIMOKUNEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Lexus of Sacramento responded

Congratulations on your new vehicle and thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 17, 2023

Excellent service! ! Highly recommend V. He’s been my go to service rep and I could not ask for a more reliable person. More

by Steven H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
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Nov 19, 2023 -

Lexus of Sacramento responded

Steven, we're delighted to know that our team has been providing you with excellent service here at Lexus of Sacramento. Thanks for your recommendation and high praise!

November 17, 2023

Excellent and prompt service was very much appreciated. Will continue to visit lexus if Sacramento More

by RMARK0657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 17, 2023

Excellent customer service experience. Highly recommended. We are always treated like the best part of the Lithia Motors Family at Lexus of Sacramento. More

by JessandJeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 17, 2023

He serves customers very well, enthusiastically, friendly, he explained my questions thoroughly, thank you so much More

by Thi linh huynh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Lexus of Sacramento responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 17, 2023

They provided Good service and efficient customer service . Also provided suggestion on needed service. Appointments was managed correctly More

by leeab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

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