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Lexus of Sacramento
Sacramento, CA
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,015 reviews
October 26, 2023
We had amazing experience with Lexus if Sacramento. This is our second vehicle from them. Very professional and helpful customer service. Thank you This is our second vehicle from them. Very professional and helpful customer service. Thank you More
by SANATAXES
Verified Customer
October 26, 2023
From the very first contact with Robert on the internet I was very impressed. Very professional and communicated well. I drove up from San Jose. 2 1/2 hours to buy the car from him! My wife loves her new ca was very impressed. Very professional and communicated well. I drove up from San Jose. 2 1/2 hours to buy the car from him! My wife loves her new car!! More
by JRSALON58
October 26, 2023
My son and I was treated very good. We went with 2 options but wasnt sure about them. Was shown another option and loved it. We went with 2 options but wasnt sure about them. Was shown another option and loved it. More
by SCHELILAMCAFEE
October 26, 2023
This is my fifth Lexus from Lexus of Sacramento sold to me by by Kent Owens. I can’t begin to describe what a fantastic experience it is working with Kent. He goes above and beyond in making sure everythin me by by Kent Owens. I can’t begin to describe what a fantastic experience it is working with Kent. He goes above and beyond in making sure everything is absolutely perfect for me from the minute I arrive to the minute I leave with my new car. Lexus of Sacramento is extremely fortunate to have Kent on their staff. I will only work with Kent and Mike Zinda (in the Finance Department) in all my future dealings with Lexus of Sacramento. Thank you for providing friendly and professional service. More
by MICHELER318
October 26, 2023
Nick Cruz provides superb customer service and is an asset to Lexus of Sacramento! My car is always serviced with care! Detail oriented, friendly, timely- all are appreciated. Sean in Transportation an asset to Lexus of Sacramento! My car is always serviced with care! Detail oriented, friendly, timely- all are appreciated. Sean in Transportation and AJ as Concierge are awesome, too! Thank you Lexus if Sacramento! More
by CS
Employees Worked With
October 25, 2023
Sacramento Lexus the store I have purchased multiple cars everyone treats you with most respect,I wouldn't go anywhere else, wonderful job thanks. everyone treats you with most respect,I wouldn't go anywhere else, wonderful job thanks. More
by LEXUSTRANSPORT
Employees Worked With
Other Employees :
Raz, my salesman was wondering as well.
October 24, 2023
Lexus Sacramento has really assisted me in financing my car and get my new ride. One best customer service car and get my new ride. One best customer service More
by ASHNILARANESH
October 22, 2023
My experience was great with the exception of one issue. It wasn’t until the deal was done and I was ready to leave that I was told there was only one key fob, no owners manual and they didn’t know the keyl It wasn’t until the deal was done and I was ready to leave that I was told there was only one key fob, no owners manual and they didn’t know the keyless code for the door. Eventually a manual was provided but it cost me almost $500 at a dealer to reset the code and provide a second key. Seems like this should have been discussed upfront. All in all I enjoyed my salesman and feel I got a fair deal though. More
by kickoff12
Employees Worked With
October 22, 2023
My sale guy Peter did an awesome job for me throughout the entire sale. This is my 2nd used Lexus I purchased from Peter and Lexus of Sacramento. I will be purchasing another Lexus from LOS using Peter as the entire sale. This is my 2nd used Lexus I purchased from Peter and Lexus of Sacramento. I will be purchasing another Lexus from LOS using Peter as my salesman. Great job team More
by DEBO6368
October 21, 2023
Excellent dealer my transaction has been made easy and very successful all staff and employees are good it’s a perfect transaction very successful all staff and employees are good it’s a perfect transaction More
by ORLANDDAROY
