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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,870 Reviews

1,870 Reviews of Lexus of Sacramento - Service Center

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September 29, 2025

Dealership is very friendly and courteous. The work was done as suggested and in an efficient way. More

by SyedKhasimuddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Easy to make an appointment. Service has been good. Everyone friendly. Will use this dealership again More

by herbjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Lexus of Sacramento responded

Thank you for your kind words! We look forward to serving you again at Lexus of Sacramento.

September 20, 2025

V provided excellent service ! !!! Not only was the work on my Lexus performed perfectly, V brought personable and professional customer service to my experience so that I felt very More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Lexus of Sacramento responded

Hi Teresa, we're delighted to hear V made your service experience so positive! It's great to know you're willing to make the extra drive for our team at Lexus of Sacramento. Safe travels, and we look forward to assisting you again!

September 15, 2025

Great service great people always keep me informed I appreciate the service all through the process including getting a loaner vehicle and getting my car back freshly cleaned More

by Phoenixin1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento and for sharing your experience! We’re so happy to hear our team kept you informed, provided a loaner vehicle, and returned your car in pristine condition. See you next time!

September 12, 2025

Good job Mr BASEL is very good for customer service I give him 5 stars More

by Hongtracy1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Lexus of Sacramento responded

We are glad to hear that Mr. Basel was great to work with. Thanks for choosing Lexus of Sacramento!

September 08, 2025

Very helpful. Darren gave us snacks while we waited and found someone to help us with the technology More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Lexus of Sacramento responded

Sylvia, we are glad to hear that Darren provided excellent support. Thanks for choosing Lexus of Sacramento!

August 13, 2025

Service was quick and easy. Facility is clean. Representatives were attentive, helpful, and pleasant to interact with. More

by Ericmcolwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Lexus of Sacramento responded

Hi Eric! We’re happy to hear you had such a smooth and pleasant experience at Lexus of Sacramento. We look forward to serving you again! Enjoy the ride!

August 12, 2025

Great service! ! Quick oil change! A+ Customer Service! Basel was courteous, listened to our concerns, presented us options for our service. Even had snacks!!! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of Sacramento responded

Tony, we are so happy to hear Basel and our team made things easy and efficient for you! Thanks for choosing Lexus of Sacramento and for sharing your fantastic feedback. We look forward to working with you again in the future!

August 10, 2025

Excellent service from Homer; attention to detail and excellent communication skills as to service work scope and “getting it done “! More

by bjcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of Sacramento responded

Thank you for sharing your positive feedback about Homer and our service team! We will make sure to share your feedback with him. See you next time at Lexus of Sacramento!

August 02, 2025

Excellent costumer service I truly recommend to people who own a Lexus and very polite employee More

by flordeamorparaoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lexus of Sacramento responded

We really appreciate you taking the time to leave Lexus of Sacramento this awesome review, thank you!

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