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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,865 Reviews

1,865 Reviews of Lexus of Sacramento - Service Center

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August 13, 2025

Service was quick and easy. Facility is clean. Representatives were attentive, helpful, and pleasant to interact with. More

by Ericmcolwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Lexus of Sacramento responded

Hi Eric! We’re happy to hear you had such a smooth and pleasant experience at Lexus of Sacramento. We look forward to serving you again! Enjoy the ride!

August 12, 2025

Great service! ! Quick oil change! A+ Customer Service! Basel was courteous, listened to our concerns, presented us options for our service. Even had snacks!!! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of Sacramento responded

Tony, we are so happy to hear Basel and our team made things easy and efficient for you! Thanks for choosing Lexus of Sacramento and for sharing your fantastic feedback. We look forward to working with you again in the future!

August 10, 2025

Excellent service from Homer; attention to detail and excellent communication skills as to service work scope and “getting it done “! More

by bjcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of Sacramento responded

Thank you for sharing your positive feedback about Homer and our service team! We will make sure to share your feedback with him. See you next time at Lexus of Sacramento!

August 09, 2025

Great customer service with Nick. This is really stupid having a 15 word minimum. dumb requirement. More

by harrish41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of Sacramento responded

Thank you for sharing your praise for Nick and your feedback about our review system. We greatly appreciate it! – Lexus of Sacramento

August 02, 2025

Excellent costumer service I truly recommend to people who own a Lexus and very polite employee More

by flordeamorparaoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lexus of Sacramento responded

We really appreciate you taking the time to leave Lexus of Sacramento this awesome review, thank you!

August 01, 2025

My service advisor, Tracy, was pleasant, professional knowledgeable and kept me well informed regarding the progress of the work being done. More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lexus of Sacramento responded

Russ, thank you for sharing your experience with Tracy! We truly appreciate your business and hope to see you again at Lexus of Sacramento. Safe travels!

July 23, 2025

Basel was very helpful and friendly, he taking the time to explaining all my questions and makes recommendation for my services needed More

by Ltang881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lexus of Sacramento responded

Thank you for sharing your five-star review of Basel's knowledgeable and attentive service at Lexus of Sacramento! We look forward to working with you in the future. Safe travels!

July 17, 2025

Service Advisor Basal Simirrioti at Lexus of Sacramento is very pleasant, knowledge, detailed oriented & communicates with his customer from start to finish. From day one Basal is my go to advisor. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Sacramento responded

Deb, thank you for sharing your great review of Basal and the team! We appreciate your business, and we look forward to seeing you next time at Lexus of Sacramento.

July 04, 2025

Homer was helpful and kind! He provided a smooth service and answered all my questions/concerns. More

by lauracastaneda78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of Sacramento responded

Thank you so much for giving Homer a shout-out, Laura! We appreciate your business here at Lexus of Sacramento.

June 30, 2025

Excellent services. My vehicle’s issue regarding to tire pressure light on dash is solved. More

by quangdinh.nguyen64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Lexus of Sacramento responded

It was our pleasure to assist you with your vehicle! Thank you from all of us at Lexus of Sacramento.

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