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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews
Call Service Center (916) 485-3987

1,846 Reviews of Lexus of Sacramento - Service Center

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September 17, 2021

Lexus always has A1 service!! Lexus of Sacramento has Lexus always has A1 service!! Lexus of Sacramento has been great to my family over the years. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston, Mustafa Rashid
Report | Print
Sep 19, 2021 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 16, 2021

great place to have your Lexus serviced. Wonderful staff. Don't ever lose Brandy, she's irreplaceable. More

by golfmaui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 16, 2021 -

Lexus of Sacramento responded

We are very happy to hear Brandy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 16, 2021

Everything was done as specified. The service was efficient and very friendly. The loaner was very useful. More

by navnitgovindjee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Sep 17, 2021 -

Lexus of Sacramento responded

We are thrilled that we could offer you a loaner and an efficient service experience! Thank you for choosing Lexus of Sacramento and for sharing your kind review. Drive safely!

September 15, 2021

Great service! I came for maintenance of my car. Eric worked with me and he is a great worker! More

by maxkong2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

Thank you for the five-star review! We are happy to hear that Eric could make your service visit a positive experience at Lexus of Sacramento. See you soon!

September 15, 2021

Service appointments were easy to make. They were very accommodating in giving me a loaner car and advising me of additional service needs. I find them to be very customer oriented. More

by DFWILSON_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 15, 2021

I love dealing with Brandy know she's looking out for my car needs but keeping my budget in mind More

by tatonkagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words Brandy, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 15, 2021

Smooth appointment, very good service. Hope the construction is over soon! Thanks Christina. Two previous appointments were pick up and delivery with loaner available, wonderful service. More

by ROZAHNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Lexus of Sacramento responded

Thank you for stopping by to share! We're glad our team is doing a wonderful job - and we hope to have the pleasure of serving you again soon. Take care! - your friends at Lexus of Sacramento

September 14, 2021

Nick, Nick, Nick, was a great advisor. Genesis was an excellent customer service person. Thanks More

by Trandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Lexus of Sacramento responded

This is great to hear! Thanks for your kind words about Nick! See you next time at Lexus of Sacramento.

Sep 14, 2021 -

Trandall responded

Great service and customer service

September 14, 2021

The service team have always been helpful and efficient. But the dealership is very expensive and the price has increased since the buyout. More

by SMCCLATCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Mike Huttleston, Eric Foltz
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

It's great to hear that our team delivered such a positive experience. Please don't hesitate to reach out to us directly if you have any questions or concerns. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 13, 2021

Brandy always takes good care of me but this time she took REALLY good care of me. More

by JANDJ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 13, 2021 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Brandy here at Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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